How To Fix FITP470 - No flights found; enter the times of departure and arrival

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 470

• Message text: No flights found; enter the times of departure and arrival

What causes this issue?

Queries in the connected reservation system (&V1&) require a specific
time of departure or time of arrival. Neutral queries with the time
"00:00:00" or <ls>Anytime</> are <zh>not</> possible.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a specific time of departure or arrival for the query.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP470 - No flights found; enter the times of departure and arrival ?

  The SAP error message FITP470 ("No flights found; enter the times of departure and arrival") typically occurs in the context of travel management within SAP, particularly when users are trying to book flights or search for available flights in the system. This error indicates that the system could not find any flights matching the criteria provided by the user.
  Causes:
  
  Incorrect Input Data: The departure and arrival locations, dates, or times may not be entered correctly. This could include misspellings, incorrect airport codes, or invalid date formats.
  No Available Flights: There may genuinely be no flights available for the specified criteria (e.g., no flights on that date or time).
  System Configuration Issues: The travel management module may not be properly configured, or there may be issues with the integration to external flight databases or services.
  Travel Restrictions: There may be restrictions or policies in place that limit available flight options based on user profiles or company policies.
  
  Solutions:
  
  Verify Input Data: Double-check the departure and arrival locations, dates, and times. Ensure that the airport codes are correct and that the date format is appropriate.
  Adjust Search Criteria: Try broadening the search criteria. For example, consider searching for flights on different dates or times, or check nearby airports.
  Check System Configuration: If you have access, review the configuration settings for the travel management module to ensure that it is set up correctly and that the integration with flight databases is functioning.
  Consult with IT Support: If the issue persists, it may be necessary to contact your IT support team or SAP administrator to investigate potential system issues or configuration problems.
  Review Travel Policies: Ensure that there are no travel policies or restrictions that might be affecting the availability of flights for your profile.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the FITP470 error message.
  User Documentation: Refer to the user manuals or help documentation for the travel management module in SAP for guidance on how to properly enter flight search criteria.
  Training Resources: If available, consider training sessions or resources that cover the travel management functionalities in SAP to better understand how to use the system effectively.
  
  By following these steps, you should be able to resolve the FITP470 error and successfully find available flights in the SAP system.