How To Fix FITP453 - Booking in direct reservation system failed

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 453

• Message text: Booking in direct reservation system failed

What causes this issue?

The booking of the flight recommendation in the low-cost carrier
consolidator system or at the LCC provider failed.

System Response

Error message received:
&V1&&V2&&V3&&V4&
<ZH>&WHAT_TO_DO&</>
Repeat the best-price query and booking.
If the problem persists, contact your system administrator.

Procedure for System Administrators

Check the connection to the LCC consolidator system, or notify your
contact person there.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP453 - Booking in direct reservation system failed ?

  The SAP error message FITP453, which indicates that "Booking in direct reservation system failed," typically occurs in the context of SAP's Travel Management module, particularly when dealing with direct reservations for travel services. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting.
  Possible Causes:
  
  System Configuration Issues: Incorrect configuration settings in the SAP system or the direct reservation system can lead to failures in booking.
  Network Issues: Connectivity problems between the SAP system and the external reservation system can prevent successful bookings.
  Data Validation Errors: Missing or incorrect data in the travel request or booking details can cause the booking process to fail.
  Authorization Issues: The user may not have the necessary permissions to perform the booking.
  Service Availability: The requested service (e.g., flight, hotel) may not be available or may have been sold out.
  Integration Issues: Problems with the middleware or integration layer that connects SAP with the external reservation system.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in both SAP and the direct reservation system to ensure they are set up correctly.
  Network Connectivity: Verify that there are no network issues preventing communication between the systems. Check firewalls, VPNs, and other network settings.
  Data Validation: Ensure that all required fields in the booking request are filled out correctly and that the data is valid.
  User Authorization: Confirm that the user attempting to make the booking has the necessary authorizations in SAP.
  Service Availability: Check the availability of the requested services in the direct reservation system. If they are not available, consider alternative options.
  Integration Monitoring: Use monitoring tools to check for errors in the integration layer. Look for logs that might indicate where the failure occurred.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the FITP453 error. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that can help you troubleshoot or monitor the booking process (e.g., PR05 for travel requests).
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By systematically addressing these areas, you should be able to identify the root cause of the FITP453 error and implement an appropriate solution.