How To Fix FITP425 - The rental car pick-up time is in the past

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 425

• Message text: The rental car pick-up time is in the past

What causes this issue?

Some or all of the duration entered for the planned car rental lies in
the past.

System Response

You cannot plan for a time period that had already taken place.

How to fix this error?

Enter a car rental pick up time (date and time) that lies in the
future.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP425 - The rental car pick-up time is in the past ?

  The SAP error message FITP425, which states "The rental car pick-up time is in the past," typically occurs in the context of travel management or transportation modules within SAP, particularly when dealing with rental car bookings. This error indicates that the specified pick-up time for the rental car is set to a time that has already passed, which is not valid for the booking process.
  Cause:
  
  Incorrect Time Entry: The user may have mistakenly entered a pick-up time that is earlier than the current system time.
  Time Zone Issues: There may be discrepancies between the time zone settings of the user and the system, leading to confusion about the actual time.
  System Clock Issues: The server or system clock may be incorrectly set, causing the system to think that the current time is earlier than it actually is.
  
  Solution:
  
  
  Check and Correct the Pick-Up Time: 
  
  Review the pick-up time entered for the rental car and ensure it is set to a future time.
  Make sure to account for the current time and date when entering the pick-up time.
  
  
  
  Verify Time Zone Settings:
  
  Check the time zone settings in your user profile and ensure they match the time zone of the rental car location.
  If necessary, adjust the time zone settings to reflect the correct local time.
  
  
  
  System Time Verification:
  
  If you suspect that the system clock may be incorrect, contact your IT department or system administrator to verify and correct the server time if needed.
  
  
  
  Re-enter the Booking: If the issue persists, try to cancel the current booking and re-enter it with the correct future pick-up time.
  
  
  Related Information:
  
  SAP Documentation: Refer to SAP Help documentation for more details on travel management and rental car booking processes.
  User Training: Ensure that users are trained on how to correctly enter booking details, including understanding time zones and the importance of future dates.
  Support: If the problem continues after following the above steps, consider reaching out to your SAP support team for further assistance.
  
  By addressing the above points, you should be able to resolve the FITP425 error and successfully complete the rental car booking process.