How To Fix FITP398 - No price information possible: airline program for corporate customer

FITP398 - Overview

• Message type: E = Error

• Message class: FITP -

• Message number: 398

• Message text: No price information possible: airline program for corporate customer

What causes this issue?

No price information is available because an airline program for
corporate customers has been requested or booked. In such cases it is
not possible for the reservation system to determine prices.

System Response

The action is terminated.

How to fix this error?

Your travel agency will be able to provide information on the airfare.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP398 - No price information possible: airline program for corporate customer ?

  The SAP error message FITP398, which states "No price information possible: airline program for corporate customer," typically occurs in the context of the SAP Travel Management module, particularly when dealing with airline bookings for corporate customers. This error indicates that the system is unable to retrieve pricing information for a specific airline program associated with a corporate customer.
  Causes:
  
  Missing or Incorrect Configuration: The airline program may not be properly configured in the system. This could include missing pricing agreements or incorrect settings for the corporate customer.
  Data Inconsistency: There may be inconsistencies in the data related to the corporate customer or the airline program, such as missing customer-specific pricing or contract details.
  Inactive Airline Program: The airline program may be inactive or not available for the specific corporate customer.
  Authorization Issues: The user may not have the necessary permissions to access the pricing information for the airline program.
  System Updates or Changes: Recent updates or