How To Fix FITP387 - Cancellation failed

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 387

• Message text: Cancellation failed

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

The internal error code is &V1&&V2&&V3&&V4&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP387 - Cancellation failed ?

  The SAP error message FITP387, which states "Cancellation failed," typically occurs in the context of financial transactions, particularly when attempting to cancel a document or transaction in the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes of FITP387 Error
  
  
  Document Status: The document you are trying to cancel may already be in a status that does not allow for cancellation. For example, if the document has already been cleared or settled, cancellation may not be permitted.
  
  
  Dependencies: There may be dependent documents or transactions that prevent the cancellation. For instance, if there are subsequent postings or linked documents, the system may restrict the cancellation.
  
  
  Authorization Issues: The user attempting to perform the cancellation may not have the necessary authorizations to execute this action.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that restrict the cancellation of certain types of documents.
  
  
  Technical Issues: There could be underlying technical issues, such as database locks or inconsistencies in the data.
  
  
  Solutions to FITP387 Error
  
  
  Check Document Status: Verify the status of the document you are trying to cancel. If it is already cleared or settled, you may need to reverse those transactions first.
  
  
  Review Dependencies: Look for any dependent documents or transactions that may be preventing the cancellation. You may need to address these dependencies before proceeding.
  
  
  Authorization Check: Ensure that the user has the necessary permissions to perform the cancellation. If not, contact your SAP security administrator to obtain the required authorizations.
  
  
  Consult Configuration Settings: Review the configuration settings related to the document type you are trying to cancel. You may need to consult with your SAP functional consultant to understand if any settings need to be adjusted.
  
  
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for assistance. They can help identify any underlying technical issues that may be causing the error.
  
  
  Use Transaction Codes: Utilize relevant transaction codes (like FB08 for document reversal) to attempt the cancellation in a different manner, if applicable.
  
  
  Related Information
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the FITP387 error. SAP frequently updates its knowledge base with solutions for common errors.
  
  
  Documentation: Refer to SAP documentation for detailed information on document cancellation processes and restrictions.
  
  
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  
  By following these steps, you should be able to diagnose and resolve the FITP387 error in your SAP system. If the problem continues, further investigation may be necessary, potentially involving SAP support.