How To Fix FITP385 - Hotel is not longer available for a reservation

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 385

• Message text: Hotel is not longer available for a reservation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FITP385 - Hotel is not longer available for a reservation ?

  The SAP error message FITP385, which states "Hotel is no longer available for a reservation," typically occurs in the context of the SAP Travel Management module when a user attempts to make a reservation for a hotel that is no longer available for the selected dates or has been removed from the system.
  Causes:
  
  Hotel Unavailability: The hotel may have been fully booked for the selected dates, or it may have been removed from the system due to various reasons (e.g., maintenance, closure).
  Date Mismatch: The dates selected for the reservation may not align with the hotel's availability.
  Configuration Issues: There may be issues with the configuration settings in the SAP system that affect hotel availability.
  Data Synchronization: If the hotel data is sourced from an external system, there may be synchronization issues leading to outdated availability information.
  
  Solutions:
  
  Check Availability: Verify the availability of the hotel for the selected dates. You may need to choose different dates or a different hotel.
  Select Alternative Hotel: If the hotel is indeed unavailable, consider selecting an alternative hotel that meets your requirements.
  Refresh Data: If the system pulls data from an external source, ensure that the data is up-to-date. You may need to refresh or synchronize the data.
  Contact Support: If the issue persists, contact your SAP support team or system administrator to investigate potential configuration issues or data synchronization problems.
  Review Configuration: If you have access, review the configuration settings related to hotel availability in the SAP system to ensure everything is set up correctly.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to hotel reservations and the FITP385 error.
  Documentation: Refer to the SAP Travel Management documentation for detailed information on hotel booking processes and error handling.
  User Training: Ensure that users are trained on how to check hotel availability and understand the booking process to minimize errors.
  
  By following these steps, you should be able to address the FITP385 error and successfully make hotel reservations in the SAP system.