How To Fix FITP357 - No transaction data could be accessed in the rail reservation system

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 357

• Message text: No transaction data could be accessed in the rail reservation system

What causes this issue?

The transaction data was incompletely transferred from the rail
reservation system to your travel plan.
There are two possible causes:
You did not actually generate any transaction data in the rail
reservation system during the session.
In this case there is no error.
You generated transaction data in the rail reservation system (such as
an online ticket), but this data could not be transferred into the
travel plan or was transferred incompletely.
In this case, proceed as follows:

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Reconnect to the rail reservation system from the travel plan. Check
your data in the reservation system and then return to the travel plan.
This repeats the data transfer process. If this doesn't help, notify
your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP357 - No transaction data could be accessed in the rail reservation system ?

  The SAP error message FITP357, which states "No transaction data could be accessed in the rail reservation system," typically occurs in the context of SAP's integration with rail reservation systems, particularly when dealing with travel management or transportation modules.
  Causes:
  
  Data Availability: The most common cause is that there is no transaction data available in the rail reservation system for the specified criteria (e.g., date, route, or booking reference).
  System Connectivity Issues: There may be issues with the connection between SAP and the rail reservation system, preventing data retrieval.
  Authorization Issues: The user may not have the necessary permissions to access the transaction data in the rail reservation system.
  Configuration Errors: Incorrect configuration settings in the SAP system or the rail reservation system can lead to this error.
  Data Synchronization: There may be a delay or failure in data synchronization between the systems.
  
  Solutions:
  
  Check Data Availability: Verify that there is indeed transaction data available in the rail reservation system for the specified parameters. You may need to check the rail reservation system directly.
  Test Connectivity: Ensure that the connection between SAP and the rail reservation system is functioning correctly. This may involve checking network settings, API endpoints, or middleware configurations.
  Review Authorizations: Confirm that the user has the necessary authorizations to access the required data. This may involve checking user roles and permissions in both SAP and the rail reservation system.
  Configuration Review: Review the configuration settings in both SAP and the rail reservation system to ensure they are set up correctly. This may involve consulting with your SAP Basis team or the team responsible for the rail reservation system.
  Data Synchronization Check: If applicable, check for any issues with data synchronization processes that may be affecting the availability of transaction data.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the FITP357 error. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review the documentation for the specific SAP module you are using (e.g., SAP Travel Management) to understand how it integrates with rail reservation systems.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the FITP357 error in your SAP environment.