How To Fix FITP331 - Select one outbound and one return journey

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 331

• Message text: Select one outbound and one return journey

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FITP331 - Select one outbound and one return journey ?

  The SAP error message FITP331, which states "Select one outbound and one return journey," typically occurs in the context of travel management within SAP, particularly when dealing with travel planning or booking functionalities. This error indicates that the system requires the user to select both an outbound journey and a return journey for a travel request or booking.
  Cause:
  
  Incomplete Selection: The user has only selected either an outbound journey or a return journey, but not both. The system requires both to process the travel request.
  Configuration Issues: There may be configuration settings in the SAP Travel Management module that enforce the selection of both journeys.
  User Input Error: The user may have overlooked selecting one of the journeys due to interface design or oversight.
  
  Solution:
  
  Select Both Journeys: Ensure that you select one outbound journey and one return journey in the travel planning interface. This is the most straightforward solution.
  Check Travel Request: Review the travel request or booking details to confirm that both journeys are included.
  User Training: If this error occurs frequently, consider providing additional training to users on how to properly select journeys in the SAP system.
  System Configuration: If the issue persists and is not due to user error, consult with your SAP administrator or technical team to review the configuration settings related to travel management. They may need to adjust settings to ensure that the system prompts users correctly.
  
  Related Information:
  
  SAP Travel Management: This module allows organizations to manage employee travel, including planning, booking, and expense reporting.
  User Documentation: Refer to the SAP Help Portal or user manuals specific to your version of SAP for detailed instructions on travel planning.
  Support: If the problem continues after following the above steps, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By ensuring that both journeys are selected and understanding the system's requirements, you should be able to resolve the FITP331 error effectively.