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Message type: E = Error
Message class: FITP -
Message number: 328
Message text: Travel request was sent
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FITP328
- Travel request was sent ?The SAP error message FITP328 indicates that a travel request has been sent but has not yet been processed or approved. This message typically arises in the context of SAP Travel Management, where users submit travel requests for approval.
Cause:
- Pending Approval: The travel request has been submitted but is still awaiting approval from the designated approver.
- Workflow Issues: There may be issues with the workflow configuration that prevent the request from being processed.
- System Delays: There could be delays in the system due to high volume or technical issues.
- User Permissions: The user may not have the necessary permissions to view the status of the travel request or to take further action.
Solution:
- Check Approval Status: Verify the status of the travel request in the system. You can do this by navigating to the relevant transaction code (e.g., PR05 for travel requests) and checking if the request is still pending approval.
- Contact Approver: If the request is pending, reach out to the designated approver to ensure they are aware of the request and can take action.
- Review Workflow Configuration: If there are issues with the workflow, consult with your SAP administrator or IT department to review the workflow settings and ensure they are correctly configured.
- System Monitoring: Check for any system alerts or messages that might indicate a broader issue affecting processing times.
- Permissions Check: Ensure that you have the necessary permissions to view and manage travel requests. If not, contact your system administrator to adjust your user roles.
Related Information:
If the issue persists after following these steps, it may be beneficial to escalate the matter to your SAP support team for further investigation.
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