How To Fix FITP320 - No airfare is available for the selected flight classes; rebooking

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 320

• Message text: No airfare is available for the selected flight classes; rebooking

What causes this issue?

The system can not determine a price for the flight class booked.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

To obtain a valid price, rebook this flight connection in another
flight class.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP320 - No airfare is available for the selected flight classes; rebooking ?

  The SAP error message FITP320 indicates that there is no available airfare for the selected flight classes during a rebooking process. This error typically occurs in the context of travel management within SAP, particularly when dealing with flight reservations and ticketing.
  Causes:
  
  Flight Class Availability: The selected flight class may not have any available seats or fares. This can happen if the flight is fully booked or if the fare class is not offered for the specific flight.
  Fare Rules: The fare rules associated with the ticket may restrict changes or rebookings to certain classes or may not allow rebooking at all.
  System Configuration: There may be issues with the configuration of the travel management module in SAP, such as incorrect settings for fare classes or availability checks.
  Data Entry Errors: Incorrect data entry during the booking or rebooking process can lead to this error, such as selecting an invalid flight class.
  
  Solutions:
  
  Check Flight Availability: Verify the availability of the flight classes for the desired flight. You may need to select a different class or flight that has available seats.
  Review Fare Rules: Check the fare rules associated with the original ticket to understand any restrictions on rebooking. If necessary, consult with the travel agency or airline for clarification.
  Adjust Booking Parameters: If possible, try to adjust the booking parameters, such as selecting a different flight or class that is available.
  Consult SAP Support: If the issue persists, it may be necessary to consult with your SAP support team or system administrator to check for configuration issues or to troubleshoot the error further.
  Manual Intervention: In some cases, manual intervention may be required to process the rebooking outside of the automated system, especially if the system is unable to find a suitable fare.
  
  Related Information:
  
  SAP Travel Management: Understanding how the travel management module works in SAP can help in troubleshooting issues related to bookings and rebookings.
  Fare Class Definitions: Familiarize yourself with the different fare classes and their availability to make informed decisions during the booking process.
  Documentation and Training: Ensure that users involved in travel bookings are adequately trained and have access to documentation that outlines the processes and common issues.
  
  By addressing the underlying causes and following the suggested solutions, you should be able to resolve the FITP320 error and successfully complete the rebooking process.