How To Fix FITP273 - No hotel information can be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 273

• Message text: No hotel information can be displayed

What causes this issue?

The reservation system can not display information for the relevant
hotel. The reason for this may be a short-term function error or it
could be that no data has been stored for this hotel.

System Response

The process was terminated.

How to fix this error?

Repeat the process later or contact your travel agency or your company
travel center to obtain information regarding the hotel.

Procedure for System Administrators

The internal error code is &v1& &v2&.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP273 - No hotel information can be displayed ?

  The SAP error message FITP273, which states "No hotel information can be displayed," typically occurs in the context of SAP Travel Management or related modules when the system is unable to retrieve or display hotel information for a travel request or booking. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  
  Missing Hotel Data: The hotel information may not be maintained in the system. This could be due to missing entries in the hotel master data or the hotel not being set up correctly in the system.
  
  
  Incorrect Selection Criteria: The search criteria used to retrieve hotel information may be too restrictive or incorrect, leading to no results being found.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view hotel information, which can lead to the system not displaying any data.
  
  
  System Configuration Issues: There may be configuration issues in the SAP system that prevent hotel data from being displayed, such as incorrect settings in the Travel Management module.
  
  
  Data Synchronization Issues: If the hotel data is sourced from an external system, there may be synchronization issues that prevent the latest data from being displayed.
  
  
  Solutions:
  
  
  Check Hotel Master Data: Verify that the hotel information is correctly maintained in the system. Ensure that the hotel master data is complete and accurate.
  
  
  Review Search Criteria: Check the search criteria used for retrieving hotel information. Make sure that the criteria are appropriate and not overly restrictive.
  
  
  Verify User Authorizations: Ensure that the user has the necessary authorizations to access hotel information. This may involve checking user roles and permissions in the SAP system.
  
  
  Configuration Review: Review the configuration settings in the Travel Management module to ensure that everything is set up correctly for hotel information retrieval.
  
  
  Data Synchronization Check: If the hotel data is coming from an external source, check for any synchronization issues and ensure that the data is up to date.
  
  
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions to common issues.
  
  
  Related Information:
  
  SAP Help Portal: The SAP Help Portal provides documentation and resources related to Travel Management and hotel data management.
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered similar issues.
  Support Tickets: If the issue persists, consider raising a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify the cause of the FITP273 error and implement a suitable solution.