How To Fix FITP266 - Note: Offering and operating airlines should be the same

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 266

• Message text: Note: Offering and operating airlines should be the same

What causes this issue?

According to your <DS:GLOS.35E2A8E9A6A4440CE10000009B38F9B7>travel
profile</>, flights for which one airline is the offering and also
operating airline should be considered as first preference. In other
words, in the <ZK><ZH>Flight availability</></> selection screen,
choose airlines that do not have a second airline specified in
parentheses.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Give a reason for your choice or cancel the flights already selected if
they do not comply with the above mentioned conditions.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP266 - Note: Offering and operating airlines should be the same ?

  The SAP error message FITP266, which states "Note: Offering and operating airlines should be the same," typically occurs in the context of airline and travel management modules within SAP, particularly when dealing with flight bookings or schedules. This error indicates a mismatch between the airline that is offering a flight and the airline that is actually operating that flight.
  Cause:
  
  Mismatch in Airline Codes: The offering airline (the one that sells the ticket) and the operating airline (the one that actually operates the flight) are different. For example, a flight might be marketed by one airline but operated by another due to code-sharing agreements.
  Data Entry Errors: Incorrect data entry during the creation of flight schedules or bookings can lead to this error.
  Configuration Issues: There may be issues in the configuration of the airline data in the SAP system, leading to discrepancies between the offering and operating airlines.
  
  Solution:
  
  Verify Airline Codes: Check the airline codes for both the offering and operating airlines. Ensure that they match if they are supposed to be the same.
  Correct Data Entry: If the error is due to incorrect data entry, correct the entries in the relevant transaction or master data.
  Review Code-Sharing Agreements: If the airlines are supposed to be different due to code-sharing, ensure that the system is configured to allow for this scenario. This may involve adjusting settings in the SAP system to recognize and handle code-sharing flights appropriately.
  Consult Documentation: Review SAP documentation or notes related to this error for any specific instructions or updates that may apply to your version of the system.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions for this error. SAP Notes can often contain patches or configuration tips.
  Training and Documentation: Ensure that users involved in data entry or flight management are trained on the correct procedures to avoid such errors in the future.
  System Configuration: Regularly review and maintain the configuration settings related to airline data in your SAP system to prevent similar issues.
  
  By addressing the underlying causes and ensuring proper data management practices, you can resolve the FITP266 error and prevent it from occurring in the future.