How To Fix FITP264 - Choose same airline (w/o code sharing) and class for departure and return

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 264

• Message text: Choose same airline (w/o code sharing) and class for departure and return

What causes this issue?

According to the enterprize-specific rule for selection of departure
and return flights, you are required to choose the same airline and the
same flight cabin class for both departure and return flight. Flights
with <DS:GLOS.373633E7B1D8D311B1310060B03C6BFB>code sharing</> are then
not possible.
Flights with code sharing can be recognized by the fact that, in the
results list of available flights, the operating airline is specified
first and a second airline is named in parentheses.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP264 - Choose same airline (w/o code sharing) and class for departure and return ?

  The SAP error message FITP264, which states "Choose same airline (w/o code sharing) and class for departure and return," typically occurs in the context of travel management within SAP systems, particularly when booking flights. This error indicates that the system requires the same airline and class for both the outbound and return flights, without considering code-sharing agreements.
  Cause:
  
  Different Airlines: The outbound and return flights are booked with different airlines that do not have a code-sharing agreement.
  Different Classes: The classes of service (e.g., economy, business) for the outbound and return flights are different.
  System Configuration: The travel management settings in SAP may be configured to enforce this rule for certain types of bookings.
  
  Solution:
  
  Select the Same Airline: When booking your flights, ensure that both the outbound and return flights are with the same airline. If you are using a travel management tool, check the options available and select flights accordingly.
  Select the Same Class: Ensure that the class of service for both flights is the same. For example, if you choose economy class for the outbound flight, you must also select economy class for the return flight.
  Check for Code Sharing: If you are using airlines that have code-sharing agreements, ensure that you are aware of which flights are considered code-sharing and whether they meet the requirements of your booking.
  Consult Travel Policy: Review your organization's travel policy, as there may be specific rules regarding airline and class selection that need to be followed.
  Contact Support: If you continue to experience issues, consider reaching out to your SAP support team or travel management department for assistance.
  
  Related Information:
  
  Travel Management Configuration: The error may be related to specific configurations in the SAP Travel Management module. Administrators can check the settings to see if the requirement for the same airline and class can be adjusted.
  User Training: Ensure that users are trained on how to properly select flights within the SAP system to avoid this error in the future.
  Documentation: Refer to SAP documentation or user manuals for more detailed information on travel management and error messages.
  
  By following these steps, you should be able to resolve the FITP264 error and successfully complete your flight booking.