How To Fix FITP222 - The car rental cannot be reserved for the requested time period

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 222

• Message text: The car rental cannot be reserved for the requested time period

What causes this issue?

The time period for the car rental reservation was not accepted. It
could be that the rental car or the rate is not available for this time
period.

System Response

The reservation is terminated.

How to fix this error?

Repeat the process with a different rental car or for a different time
period.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP222 - The car rental cannot be reserved for the requested time period ?

  The SAP error message FITP222 indicates that a car rental cannot be reserved for the requested time period. This error typically arises in the context of SAP Travel Management or SAP Concur, where users attempt to book a vehicle for a specific date and time, but the system cannot fulfill the request due to various reasons.
  Causes of FITP222
  
  
  Availability Issues: The most common reason for this error is that the car rental service does not have any vehicles available for the requested time period. This could be due to high demand, prior bookings, or limited fleet size.
  
  
  Incorrect Dates or Times: The user may have entered incorrect dates or times, leading to a situation where the requested vehicle is not available.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that restrict the availability of certain vehicles or time slots.
  
  
  Rental Company Restrictions: The rental company may have specific policies or restrictions that prevent bookings during certain periods (e.g., holidays, maintenance days).
  
  
  User Permissions: The user may not have the necessary permissions to book a vehicle for the requested time period.
  
  
  Solutions to FITP222
  
  
  Check Availability: Verify the availability of the vehicle for the requested dates and times. You can do this by checking the rental company's system or contacting them directly.
  
  
  Adjust Dates/Times: If possible, try adjusting the requested dates or times to see if the vehicle becomes available.
  
  
  Review Configuration: If you have access to system configuration, check the settings related to car rentals to ensure that there are no restrictions in place that would prevent the booking.
  
  
  Contact Support: If the issue persists, consider reaching out to your SAP support team or the rental company’s customer service for assistance. They may provide insights into specific availability issues or system configurations.
  
  
  User Permissions: Ensure that the user attempting to make the reservation has the appropriate permissions to do so. If not, contact your system administrator to adjust the permissions.
  
  
  Related Information
  
  SAP Documentation: Refer to the official SAP documentation for Travel Management or Concur for detailed information on car rental processes and error handling.
  User Guides: Check any user guides or training materials provided by your organization for specific instructions on booking car rentals.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the FITP222 error and take appropriate action to resolve it.