How To Fix FITP220 - Unknown error in reservation system (API error type & Code &)

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 220

• Message text: Unknown error in reservation system (API error type & Code &)

What causes this issue?

An error of type &V1& Code &V2& has occurred that is otherwise unknown
in connection with an API module.

System Response

The process is terminated.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP220 - Unknown error in reservation system (API error type & Code &) ?

  The SAP error message FITP220, which indicates an "Unknown error in reservation system (API error type & Code &)," typically arises in the context of SAP's integration with external systems or APIs, particularly in scenarios involving reservations, such as in travel management or logistics.
  Possible Causes:
  
  API Connectivity Issues: There may be a problem with the connection to the external reservation system, such as network issues, incorrect endpoint URLs, or authentication failures.
  Data Format Issues: The data being sent to or received from the API may not conform to the expected format, leading to parsing errors.
  Configuration Errors: Incorrect configuration settings in the SAP system or the external system can lead to communication failures.
  System Downtime: The external reservation system may be down or undergoing maintenance, resulting in an inability to process requests.
  Authorization Issues: The user or system may not have the necessary permissions to access the reservation system.
  
  Solutions:
  
  Check Connectivity: Verify that the SAP system can connect to the external reservation system. This can include checking network settings, firewalls, and VPN connections.
  Review API Documentation: Ensure that the API calls being made conform to the specifications outlined in the API documentation. Check for required parameters, data types, and authentication methods.
  Examine Logs: Look at the application logs in both SAP and the external system to identify any specific error messages or codes that can provide more context about the failure.
  Test API Calls: Use tools like Postman or cURL to manually test the API calls to see if they succeed outside of the SAP environment. This can help isolate whether the issue is with SAP or the external system.
  Check Configuration: Review the configuration settings in both SAP and the external system to ensure they are correct and aligned.
  Contact Support: If the issue persists, consider reaching out to SAP support or the support team for the external reservation system for further assistance.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Documentation: Review the official SAP documentation related to the specific module or API you are working with for additional troubleshooting steps.
  
  By following these steps, you should be able to diagnose and resolve the FITP220 error in your SAP environment.