How To Fix FITP179 - Ticketing restrictions (external), the function was not performed

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 179

• Message text: Ticketing restrictions (external), the function was not performed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP179 - Ticketing restrictions (external), the function was not performed ?

  The SAP error message FITP179, which states "Ticketing restrictions (external), the function was not performed," typically occurs in the context of SAP's Travel Management or related modules when there are restrictions on ticketing or travel bookings. This error can arise due to various reasons, including configuration settings, user authorizations, or external system constraints.
  Causes:
  
  Authorization Issues: The user may not have the necessary permissions to perform the ticketing function.
  Configuration Settings: There may be specific settings in the SAP system that restrict ticketing based on certain criteria (e.g., travel policy, user roles).
  External System Constraints: If the ticketing process involves integration with external systems (like travel agencies or booking platforms), restrictions from those systems can lead to this error.
  Incomplete Data: Missing or incorrect data in the travel request or booking can trigger this error.
  Business Rules: Certain business rules or policies may prevent ticketing under specific conditions (e.g., travel dates, budget limits).
  
  Solutions:
  
  Check User Authorizations: Ensure that the user has the necessary roles and permissions to perform ticketing functions. This can be done by reviewing the user's profile and authorizations in the SAP system.
  Review Configuration Settings: Consult with your SAP administrator or configuration team to review the settings related to ticketing and travel management. Adjustments may be needed to align with business requirements.
  Validate Data: Ensure that all required fields in the travel request or booking are filled out correctly. Check for any missing or incorrect information that could be causing the restriction.
  Consult External Systems: If the ticketing process involves external systems, check for any restrictions or issues on those platforms. This may involve contacting the external service provider for assistance.
  Review Business Rules: Understand the business rules that may be in place regarding ticketing. If necessary, discuss with management or the travel policy team to see if adjustments can be made.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the FITP179 error. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review SAP documentation related to Travel Management and ticketing processes for additional insights and best practices.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  By following these steps, you should be able to identify the cause of the FITP179 error and implement a suitable solution.