How To Fix FISA_LOC397 - Unable to fetch short text for status &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FISA_LOC - FI Localization for KSA

• Message number: 397

• Message text: Unable to fetch short text for status &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FISA_LOC397 - Unable to fetch short text for status &1 ?

  The SAP error message FISA_LOC397: Unable to fetch short text for status &1 typically indicates that the system is unable to retrieve the short text description for a specific status code in the Financial Services (FISA) module. This can occur due to various reasons, such as missing or incomplete configuration, issues with the language settings, or problems with the underlying data.
  Causes:
  
  Missing Short Text Entries: The short text for the specified status code may not be defined in the system.
  Language Settings: The system may not have the necessary language settings configured, leading to an inability to fetch the text.
  Data Inconsistency: There may be inconsistencies or corruption in the data related to the status codes.
  Authorization Issues: The user may not have the necessary authorizations to access the relevant data.
  
  Solutions:
  
  
  Check Short Text Entries:
  
  Go to the relevant configuration area in SAP and verify if the short text for the status code exists. You can check the relevant tables (e.g., T005 for language settings or other custom tables related to status codes).
  If the entry is missing, you may need to create it.
  
  
  
  Verify Language Settings:
  
  Ensure that the language settings in your user profile are correctly configured. You can check this in the user settings (SU01) or by using transaction code SMLT to manage language settings.
  Make sure that the necessary language packs are installed in the system.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the relevant data to identify any issues. You can use transaction codes like SE11 to check the database tables or SE16 to view the data.
  If inconsistencies are found, you may need to correct them manually or through a data correction program.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to access the relevant data. You can check this using transaction code SU53 to analyze authorization issues.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional guidance or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context to expedite the troubleshooting process.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SE11, SE16, SU01, and SMLT for data and user management.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue related to the FISA_LOC397 error message.