How To Fix FISA_LOC396 - Error in processing payment order amount

SAP Error Message - Details

• Message type: E = Error

• Message class: FISA_LOC - FI Localization for KSA

• Message number: 396

• Message text: Error in processing payment order amount

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FISA_LOC396 - Error in processing payment order amount ?

  The SAP error message FISA_LOC396 typically indicates an issue with processing a payment order amount in the Financial Accounting (FI) module, particularly in the context of payment processing. This error can arise due to various reasons, and understanding the cause is crucial for resolving it.
  Causes of FISA_LOC396
  
  
  Incorrect Payment Amount: The payment amount specified in the payment order may not match the expected amount in the system, leading to discrepancies.
  
  
  Currency Issues: There may be a mismatch in currency settings, such as the payment order being in a different currency than what is expected or configured in the system.
  
  
  Payment Method Configuration: The payment method used may not be properly configured or may not support the transaction type being processed.
  
  
  Account Issues: The accounts involved in the payment may have restrictions or issues, such as being blocked or not having sufficient funds.
  
  
  Document Status: The document related to the payment order may be in a status that does not allow for processing, such as being incomplete or already processed.
  
  
  System Configuration: There may be configuration issues in the SAP system that affect how payment orders are processed.
  
  
  Solutions to FISA_LOC396
  
  
  Verify Payment Amount: Check the payment order amount against the expected amount in the system. Ensure that they match.
  
  
  Check Currency Settings: Ensure that the currency used in the payment order is correctly configured and matches the currency settings in the system.
  
  
  Review Payment Method: Verify that the payment method used is correctly configured in the system and is appropriate for the transaction.
  
  
  Inspect Account Status: Check the status of the accounts involved in the payment. Ensure that they are not blocked and have sufficient funds.
  
  
  Document Review: Look at the status of the related document. Ensure that it is complete and not already processed.
  
  
  Consult Configuration Settings: If the issue persists, review the configuration settings in the SAP system related to payment processing. This may require assistance from a system administrator or SAP consultant.
  
  
  Error Logs: Check the error logs for more detailed information about the error. This can provide insights into what specifically is causing the issue.
  
  
  SAP Notes: Search for relevant SAP Notes or updates that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  
  Related Information
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) and FBZP (Maintain Payment Program) to manage payment processing.
  
  
  Documentation: Refer to SAP documentation and help resources for detailed guidance on payment processing and error handling.
  
  
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  
  By following these steps, you should be able to identify the cause of the FISA_LOC396 error and implement a solution to resolve it.