How To Fix FIRU_CNT004 - Entered Customer does not extist

SAP Error Message - Details

• Message type: E = Error

• Message class: FIRU_CNT - Contract Accounting

• Message number: 004

• Message text: Entered Customer does not extist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FIRU_CNT004 - Entered Customer does not extist ?

  The SAP error message FIRU_CNT004, which states "Entered Customer does not exist," typically occurs in the context of financial transactions, particularly in accounts receivable or customer-related processes. This error indicates that the system cannot find the customer record associated with the transaction you are trying to process.
  Causes:
  
  Incorrect Customer Number: The customer number entered may be incorrect or mistyped.
  Customer Not Created: The customer may not have been created in the system yet.
  Customer Deactivation: The customer record may have been deactivated or marked for deletion.
  Data Synchronization Issues: If your SAP system is integrated with other systems, there may be synchronization issues leading to missing customer data.
  Authorization Issues: The user may not have the necessary permissions to view or access the customer record.
  
  Solutions:
  
  Verify Customer Number: Double-check the customer number you entered for any typos or errors.
  Check Customer Master Data: Use transaction codes like XD03 (Display Customer) or FD03 (Display Customer - Financial) to verify if the customer exists in the system.
  Create Customer Record: If the customer does not exist, you may need to create a new customer record using transaction codes like XD01 (Create Customer) or FD01 (Create Customer - Financial).
  Reactivate Customer: If the customer has been deactivated, you may need to reactivate the customer record.
  Check Authorizations: Ensure that you have the necessary authorizations to access customer data. If not, contact your system administrator.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team to investigate any underlying data synchronization issues or system errors.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for customer management, such as XD01, XD02, XD03, FD01, FD02, and FD03.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Documentation: Refer to SAP user documentation or training materials for guidance on managing customer data.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the FIRU_CNT004 error and take appropriate action to resolve it.