How To Fix FINS_ACDOC_DB009 - Internal error in function module &1, contact SAP Support

SAP Error Message - Details

• Message type: E = Error

• Message class: FINS_ACDOC_DB - One Accounting Document - Database Layer

• Message number: 009

• Message text: Internal error in function module &1, contact SAP Support

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FINS_ACDOC_DB009 - Internal error in function module &1, contact SAP Support ?

  The SAP error message FINS_ACDOC_DB009 indicates an internal error in a function module related to the accounting document database. This error typically arises during the processing of accounting documents, and it suggests that there is an issue that cannot be resolved through standard user actions.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the accounting documents or related data in the database.
  Custom Code Issues: If there are custom enhancements or modifications in the system, they might be causing conflicts or errors.
  System Bugs: There could be a bug in the SAP system or the specific function module being called.
  Database Issues: Problems with the underlying database, such as corruption or connectivity issues, can also lead to this error.
  Configuration Errors: Incorrect configuration settings in the financial modules may lead to unexpected behavior.
  
  Solutions:
  
  Check SAP Notes: Look for relevant SAP Notes in the SAP Support Portal. SAP frequently releases notes that address known issues and provide patches or workarounds.
  Review Custom Code: If there are any custom developments, review the code for potential issues or conflicts with standard SAP functionality.
  Data Consistency Check: Run data consistency checks in the system to identify and correct any inconsistencies in the accounting documents.
  System Logs: Check the system logs (transaction SLG1) for more detailed error messages that may provide additional context about the issue.
  Database Health Check: Ensure that the database is functioning correctly and that there are no connectivity issues. You may need to involve your database administrator.
  Contact SAP Support: If the issue persists and you cannot find a resolution, contact SAP Support with the error details, including the function module name and any relevant logs.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE37 (Function Module), SE80 (Object Navigator), or SLG1 (Application Log) to investigate further.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  System Updates: Ensure that your SAP system is up to date with the latest support packages and patches, as these may contain fixes for known issues.
  
  Conclusion:
  The FINS_ACDOC_DB009 error is a serious issue that typically requires investigation and possibly the involvement of SAP Support. By following the steps outlined above, you can diagnose the problem and work towards a resolution.