How To Fix FINS_ACDOC_CUST396 - Ledger &3, Cocode &4: Base curr.type &2 and curr.type &1 have diff. keys

SAP Error Message - Details

• Message type: E = Error

• Message class: FINS_ACDOC_CUST - Unified Journal Entry - Customizing

• Message number: 396

• Message text: Ledger &3, Cocode &4: Base curr.type &2 and curr.type &1 have diff. keys

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FINS_ACDOC_CUST396 - Ledger &3, Cocode &4: Base curr.type &2 and curr.type &1 have diff. keys ?

  The SAP error message FINS_ACDOC_CUST396 indicates that there is a mismatch in the currency types used in a financial document for a specific ledger and company code. This error typically arises when the base currency type and the document currency type have different keys or configurations, which can lead to inconsistencies in financial reporting and processing.
  Cause:
  
  Currency Type Configuration: The error usually occurs when the currency types (base currency and document currency) are not properly configured in the system. Each currency type has a unique key, and if these keys do not match for the specified ledger and company code, the error will be triggered.
  Master Data Issues: There may be inconsistencies in the master data for the company code or ledger, such as incorrect settings for currency types.
  Document Entry Errors: The error can also occur if there was an error during the entry of a financial document, where the currency types were not aligned correctly.
  
  Solution:
  
  
  Check Currency Type Configuration:
  
  Go to the configuration settings for the relevant company code and ledger in SAP.
  Verify that the currency types are correctly defined and that the keys for the base currency type and document currency type match.
  
  
  
  Review Master Data:
  
  Check the master data for the company code and ledger to ensure that the currency settings are consistent.
  You can use transaction codes like OB22 (for currency types) and OBA7 (for document types) to review and adjust settings.
  
  
  
  Correct Document Entry:
  
  If the error occurred during document entry, review the document for any discrepancies in the currency types.
  If necessary, reverse the document and re-enter it with the correct currency types.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that can resolve underlying issues.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the error no longer occurs and that financial documents can be processed correctly.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  OB22: Define Currency Types
  OBA7: Define Document Types
  FB50: General Ledger Document Entry
  
  
  SAP Documentation: Review SAP documentation for financial accounting and controlling to understand how currency types are managed within the system.
  User Roles: Ensure that users have the appropriate roles and authorizations to make changes to currency configurations and master data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP Financials for further assistance.