How To Fix FINS_ACDOC_CUST384 - Internal error in ML currency configuration for company code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FINS_ACDOC_CUST - Unified Journal Entry - Customizing

• Message number: 384

• Message text: Internal error in ML currency configuration for company code &1

What causes this issue?

An internal error occurred when querying the material ledger currency
configuration for company code &V1&.
Technical details:
Method &V2&, position &V3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please contact support.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FINS_ACDOC_CUST384 - Internal error in ML currency configuration for company code &1 ?

  The SAP error message FINS_ACDOC_CUST384 indicates an internal error related to the configuration of the Material Ledger (ML) currency for a specific company code. This error typically arises when there are inconsistencies or misconfigurations in the currency settings for the Material Ledger.
  Cause:
  
  Incorrect Configuration: The Material Ledger may not be properly configured for the company code in question. This can include issues with the currency settings or the assignment of currencies to the company code.
  Missing or Inconsistent Data: There may be missing data or inconsistencies in the configuration tables related to currency settings for the Material Ledger.
  Custom Development: If there are custom developments or enhancements in the system, they might interfere with the standard processing of currency configurations.
  Transport Issues: If the configuration was transported from one system to another (e.g., from development to production), there might be issues with the transport that led to incomplete or incorrect settings.
  
  Solution:
  
  
  Check Configuration: 
  
  Go to the transaction code OB22 to check the configuration of the company code and ensure that the currency settings for the Material Ledger are correctly defined.
  Verify that the currency types (e.g., document currency, group currency) are correctly assigned.
  
  
  
  Material Ledger Settings:
  
  Use transaction code OMX1 to check the Material Ledger settings for the company code. Ensure that the settings are consistent and correctly defined.
  Ensure that the Material Ledger is activated for the company code.
  
  
  
  Review Custom Code: 
  
  If there are any custom developments, review the code to ensure that it does not interfere with the standard currency configuration processes.
  
  
  
  Check for Notes and Patches: 
  
  Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. There may be known issues and fixes provided by SAP.
  
  
  
  Consult SAP Support: 
  
  If the issue persists after checking the configuration and applying any necessary corrections, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  OB22: Configuration of company code settings.
  OMX1: Material Ledger settings.
  SE11: Data dictionary to check relevant tables.
  
  
  
  Tables to Check: 
  
  T001: Company code data.
  T001W: Company code and plant assignment.
  T001K: Currency types.
  
  
  
  Documentation: Review SAP documentation related to Material Ledger and currency configuration for additional insights and best practices.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the FINS_ACDOC_CUST384 error message.