How To Fix FINS_ACDOC_CUST379 - Some inconsistencies in G/L Customizing need to be resolved

SAP Error Message - Details

• Message type: E = Error

• Message class: FINS_ACDOC_CUST - Unified Journal Entry - Customizing

• Message number: 379

• Message text: Some inconsistencies in G/L Customizing need to be resolved

What causes this issue?

Some inconsistencies in the General Ledger Customizing exist.

System Response

After you performed the migration of the General Ledger Customizing to
S/4HANA such inconsistencies can occur if some S/4HANA settings could
not be determined by the migration: In S/4HANA some settings are now
mandatory despite before S/4HANA the corresponding settings were not
mandatory. For example the integration of Controlling with Financial
Accounting is now mandatory.
There are also new settings like the activity
<DS:SIMG.FINSC_MIG_CURR>Define Currency Settings for Migration</>.

How to fix this error?

Perform the activities in the IMG that occur below the activity
<DS:SIMG.FINS_MIG_LEDGER_CUST>Migrate General Ledger Customizing</>.
Afterwards the inconsistencies will be gone which can be verified with
the activity <DS:SIMG.FINS_CUST_CONS_CHK>Execute Consistency Check of
General Ledger Settings</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FINS_ACDOC_CUST379 - Some inconsistencies in G/L Customizing need to be resolved ?

  The SAP error message FINS_ACDOC_CUST379 indicates that there are inconsistencies in the General Ledger (G/L) customizing settings that need to be addressed. This error typically arises during the execution of financial transactions or when trying to post documents in the system. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause
  The error can be caused by several factors, including:
  
  Inconsistent G/L Account Settings: There may be discrepancies in the configuration of G/L accounts, such as missing account assignments or incorrect settings in the chart of accounts.
  Missing or Incorrect Customizing Entries: Certain required customizing entries may be missing or incorrectly configured in the Financial Accounting (FI) module.
  Inconsistent Document Types: The document types used in transactions may not be properly configured or may not correspond to the G/L accounts being used.
  Cross-Company Code Issues: If you are working with multiple company codes, there may be inconsistencies in the settings across these codes.
  
  Solution
  To resolve the error, you can follow these steps:
  
  
  Check G/L Account Customizing:
  
  Go to the transaction code OBY6 (or SPRO -> Financial Accounting -> General Ledger Accounting -> Master Data -> G/L Accounts -> Prepare G/L Accounts for Posting).
  Verify that the G/L accounts involved in the transaction are correctly configured and assigned to the appropriate account groups.
  
  
  
  Review Document Type Settings:
  
  Use transaction code OBY2 to check the document types and ensure they are correctly assigned to the G/L accounts.
  
  
  
  Run the Customizing Check:
  
  Use transaction code FINS_ACDOC_CUST_CHECK to run a customizing check. This transaction can help identify specific inconsistencies in the G/L customizing settings.
  
  
  
  Check for Missing Entries:
  
  Ensure that all necessary customizing entries are present. This includes checking for missing entries in the configuration for account determination, document types, and other related settings.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that can resolve known issues.
  
  
  
  Testing:
  
  After making the necessary adjustments, perform test transactions to ensure that the error no longer occurs.
  
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBY6, OBY2, and FINS_ACDOC_CUST_CHECK for troubleshooting.
  SAP Documentation: Refer to SAP Help documentation for detailed information on G/L account configuration and customizing.
  SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis or FI consultant for further analysis and support.