How To Fix FINLOC_JP_INVSUM027 - Entered customer & does not match the being processed customer &

SAP Error Message - Details

• Message type: E = Error

• Message class: FINLOC_JP_INVSUM -

• Message number: 027

• Message text: Entered customer & does not match the being processed customer &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FINLOC_JP_INVSUM027 - Entered customer & does not match the being processed customer & ?

  The SAP error message FINLOC_JP_INVSUM027 typically occurs in the context of financial transactions, particularly when dealing with customer accounts in the Japanese localization of SAP. The error indicates that there is a mismatch between the customer account that has been entered and the customer account that is currently being processed.
  Cause:
  
  Data Entry Error: The most common cause is a simple data entry mistake where the user has entered the wrong customer ID or account number.
  Configuration Issues: There may be configuration issues in the system that are causing the mismatch, such as incorrect settings in the customer master data.
  Transaction Context: The error can also occur if the transaction context has changed, meaning that the system is trying to process a different customer than the one intended.
  User Authorization: Sometimes, the user may not have the necessary authorizations to access or process the specific customer account.
  
  Solution:
  
  Verify Customer ID: Double-check the customer ID or account number that you have entered to ensure it matches the intended customer.
  Check Transaction Context: Ensure that you are in the correct transaction and that the customer being processed is the one you intended to work with.
  Review Customer Master Data: Look into the customer master data for any discrepancies or configuration issues that might be causing the mismatch.
  User Authorization: Ensure that you have the necessary permissions to access and process the customer account in question.
  Consult Documentation: If the issue persists, refer to SAP documentation or consult with your SAP support team for further troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide patches or updates.
  Transaction Codes: Familiarize yourself with transaction codes related to customer account management, such as FD03 (Display Customer) or FD02 (Change Customer).
  Localization Settings: Since this error is specific to the Japanese localization, ensure that your system settings align with the requirements for handling customer accounts in Japan.
  
  If the problem continues after following these steps, it may be necessary to escalate the issue to your SAP support team or consult with an SAP expert for a more in-depth analysis.