How To Fix FINLOC_JP_INVSUM006 - Customer is still used as a payer [for ex., by (&)] for & company code

SAP Error Message - Details

• Message type: E = Error

• Message class: FINLOC_JP_INVSUM -

• Message number: 006

• Message text: Customer is still used as a payer [for ex., by (&)] for & company code

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FINLOC_JP_INVSUM006 - Customer is still used as a payer [for ex., by (&)] for & company code ?

  The SAP error message FINLOC_JP_INVSUM006 indicates that a customer is still being used as a payer in the system for a specific company code. This typically occurs when you are trying to perform an action that requires the customer to be inactive or not used in any financial transactions, such as closing or archiving customer records.
  Cause:
  The error arises when:
  
  The customer account is still linked to open invoices or payment transactions.
  The customer is set as a payer in the system, which means it is still actively involved in financial transactions.
  There may be existing references in the system that prevent the customer from being deactivated or archived.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Open Transactions:
  
  Review any open invoices, payments, or transactions associated with the customer. You can do this by running reports or checking the customer account in the SAP system.
  
  
  
  Clear Open Items:
  
  If there are open items, you may need to clear them by processing payments or resolving any outstanding issues.
  
  
  
  Change Customer Status:
  
  If the customer is no longer active, you can change the status of the customer account to inactive. This can usually be done in the customer master data (transaction code XD02 for general data or FD02 for company code data).
  
  
  
  Check for Dependencies:
  
  Ensure that there are no dependencies or references to the customer in other modules or transactions. This may include checking for any linked contracts, agreements, or other financial documents.
  
  
  
  Consult with Finance Team:
  
  If you are unsure about the implications of deactivating the customer, consult with your finance or accounting team to ensure that it aligns with your organization's policies.
  
  
  
  Use Transaction Codes:
  
  Use transaction codes like FBL1N (Vendor Line Item Display) or FBL5N (Customer Line Item Display) to check for any outstanding items related to the customer.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance or patches related to this error message.
  Documentation: Review SAP documentation for customer master data management and financial transaction processing.
  User Roles: Ensure that you have the necessary authorizations to make changes to customer accounts.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it. If the issue persists, consider reaching out to your SAP support team for further assistance.