How To Fix FINGEN_REPACTVT013 - Customer & is not defined in company code &

SAP Error Message - Details

• Message type: E = Error

• Message class: FINGEN_REPACTVT -

• Message number: 013

• Message text: Customer & is not defined in company code &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FINGEN_REPACTVT013 - Customer & is not defined in company code & ?

  The SAP error message FINGEN_REPACTVT013 typically indicates that a customer is not defined in the specified company code. This error often arises in the context of financial transactions, particularly when dealing with customer accounts in accounts receivable or during the posting of invoices.
  Cause:
  
  Customer Master Data Missing: The customer you are trying to process does not exist in the specified company code. This could be due to the customer not being created or not being assigned to the correct company code.
  Incorrect Company Code: The company code specified in the transaction does not match the company code where the customer is defined.
  Data Migration Issues: If data was migrated from another system, there may have been issues with the customer data not being properly transferred or configured.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the transaction code XD03 (Display Customer) or FD03 (Display Customer - Company Code) and check if the customer exists in the specified company code.
  If the customer does not exist, you will need to create it using XD01 (Create Customer) or FD01 (Create Customer - Company Code).
  
  
  
  Verify Company Code:
  
  Ensure that you are using the correct company code in your transaction. If you are unsure, you can check the company code settings in your SAP system.
  
  
  
  Create or Update Customer:
  
  If the customer is missing, create the customer in the appropriate company code.
  If the customer exists but is not assigned to the correct company code, you may need to update the customer master data to include the correct company code.
  
  
  
  Check Authorization:
  
  Ensure that you have the necessary authorizations to view or create customer data in the specified company code.
  
  
  
  Consult with Your SAP Administrator:
  
  If you are unable to resolve the issue, consult with your SAP administrator or support team for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01: Create Customer (General Data)
  XD02: Change Customer (General Data)
  XD03: Display Customer (General Data)
  FD01: Create Customer (Company Code)
  FD02: Change Customer (Company Code)
  FD03: Display Customer (Company Code)
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  
  Documentation: Refer to SAP documentation for customer master data management for more detailed information on how to manage customer records.
  
  
  By following these steps, you should be able to resolve the error message and ensure that the customer is properly defined in the relevant company code.