How To Fix FINCS_MD_FSITEM028 - System failure in the enqueue server: Object could not be locked.

SAP Error Message - Details

• Message type: E = Error

• Message class: FINCS_MD_FSITEM - Consolidation Financial Statement Item Master Data

• Message number: 028

• Message text: System failure in the enqueue server: Object could not be locked.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FINCS_MD_FSITEM028 - System failure in the enqueue server: Object could not be locked. ?

  The SAP error message FINCS_MD_FSITEM028 indicates that there is a system failure in the enqueue server, specifically that an object could not be locked. This typically occurs when multiple processes or users are trying to access or modify the same object simultaneously, leading to a contention for locks.
  Causes:
  
  Concurrency Issues: Multiple users or processes are trying to access the same data object at the same time, leading to a lock contention.
  Long-Running Transactions: A transaction that takes too long to complete may hold a lock for an extended period, preventing other transactions from acquiring the lock.
  System Resource Issues: Problems with the enqueue server itself, such as memory issues or configuration problems, can lead to failures in acquiring locks.
  Database Locking: The underlying database may have its own locking mechanisms that can conflict with SAP's locking.
  Network Issues: If there are network problems, the communication between the application server and the enqueue server may be disrupted.
  
  Solutions:
  
  Check Lock Entries: Use transaction code SM12 to check for existing lock entries. If you find locks that are no longer needed, you can delete them (if you have the necessary authorizations).
  Analyze Long-Running Transactions: Use transaction code SM66 or SM50 to monitor active processes and identify any long-running transactions that may be holding locks.
  Review System Resources: Check the performance of the enqueue server and ensure that it has sufficient resources (CPU, memory, etc.). You may need to adjust the configuration or allocate more resources.
  Restart Enqueue Server: If the enqueue server is malfunctioning, restarting it may resolve the issue. This should be done with caution and ideally during a maintenance window.
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues related to locking.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or related issues.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: Display and manage lock entries.
  SM50: Monitor active processes on the application server.
  SM66: Monitor global processes across all application servers.
  
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed logs and error messages.
  Documentation: Review SAP documentation related to locking mechanisms and enqueue server configurations for more in-depth understanding.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the FINCS_MD_FSITEM028 error message.