How To Fix FIN_PAYSP003 - Document item is paid by a payment service provider

SAP Error Message - Details

• Message type: E = Error

• Message class: FIN_PAYSP - Messages for Payment Service Provider Integration

• Message number: 003

• Message text: Document item is paid by a payment service provider

What causes this issue?

By removing the dunning block, the document item is considered during
the normal dunning processes. This can lead to problems if the document
item has already been paid by the payment service provider.
INCLUDE CUSTOMIZED_MESSAGE_INFO OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FIN_PAYSP003 - Document item is paid by a payment service provider ?

  The SAP error message FIN_PAYSP003 indicates that a document item has already been paid by a payment service provider (PSP). This typically occurs in scenarios where payments are processed through an external payment service, and the system recognizes that the payment for a specific document has already been completed.
  Cause:
  
  Duplicate Payment Attempt: The most common cause of this error is an attempt to process a payment for a document that has already been settled through a payment service provider.
  Incorrect Document Status: The document may not have been updated correctly in the system after the payment was processed, leading to confusion about its payment status.
  Integration Issues: There may be issues with the integration between SAP and the payment service provider, causing discrepancies in payment status.
  
  Solution:
  
  Check Payment Status: Verify the payment status of the document in question. Ensure that it has indeed been paid by the payment service provider.
  Review Payment Records: Look into the payment records to confirm that the payment was processed correctly and that there are no duplicate entries.
  Update Document Status: If the document status is incorrect, you may need to manually update it in the SAP system to reflect the correct payment status.
  Consult Payment Service Provider: If there are discrepancies, consult with the payment service provider to ensure that their records match those in SAP.
  Error Handling: Implement error handling in your payment processing logic to prevent duplicate payment attempts for documents that have already been settled.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the documentation for the payment service provider integration to ensure that all configurations are correct.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that can help you investigate payment statuses, such as:
  
  FBL1N: Vendor Line Item Display
  FBL3N: G/L Account Line Item Display
  FBL5N: Customer Line Item Display
  
  
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the FIN_PAYSP003 error and ensure that your payment processing is functioning correctly.