How To Fix FIN_PAYSP002 - Document item is paid by a payment service provider

SAP Error Message - Details

• Message type: E = Error

• Message class: FIN_PAYSP - Messages for Payment Service Provider Integration

• Message number: 002

• Message text: Document item is paid by a payment service provider

What causes this issue?

By removing the payment block, the document item is considered during
the normal payment processes. This can lead to problems if the document
item has already been paid by the payment service provider.
If you manually change the payment block, decide whether or not the new
payment block should be able to be changed in the payment proposal. In
the standard system, a payment block is used that cannot be changed
(according to the <DS:SIMG.FPSV_BLOCK>Customizing setting</>).
INCLUDE CUSTOMIZED_MESSAGE_INFO OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FIN_PAYSP002 - Document item is paid by a payment service provider ?

  The SAP error message FIN_PAYSP002 indicates that a document item has been paid by a payment service provider (PSP), and therefore, it cannot be processed further in the usual manner. This error typically arises in scenarios where payments are managed through external payment service providers, and the system recognizes that the payment has already been settled through these services.
  Cause:
  
  Payment Already Processed: The document item you are trying to process has already been marked as paid by a payment service provider.
  Duplicate Processing: There may be an attempt to process the same payment again, which is not allowed since it has already been settled.
  Configuration Issues: There might be issues with the configuration of the payment service provider integration, leading to incorrect status updates in the SAP system.
  
  Solution:
  
  Check Payment Status: Verify the payment status of the document item in question. Ensure that it has indeed been processed by the payment service provider.
  Avoid Duplicate Entries: Ensure that you are not trying to process the same payment multiple times. If the payment has already been executed, you should not attempt to reprocess it.
  Review Payment Service Provider Configuration: Check the integration settings for the payment service provider in your SAP system. Ensure that the configuration is correct and that the system is receiving accurate updates regarding payment statuses.
  Consult Documentation: Refer to the documentation for the specific payment service provider you are using to understand how it interacts with SAP and how to handle payments correctly.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or the support team of the payment service provider for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to payment processing and payment service provider integration, such as F110 (Automatic Payment Transactions) or FBL1N (Vendor Line Item Display).
  Logs and Traces: Review system logs and traces to identify any underlying issues that may have caused the error.
  
  By following these steps, you should be able to resolve the FIN_PAYSP002 error and ensure that your payment processing is functioning correctly.