How To Fix FIN_FO_LOCKBOXFILE004 - Maintain the House Bank ID and House Bank Account ID fields.

SAP Error Message - Details

• Message type: E = Error

• Message class: FIN_FO_LOCKBOXFILE - Messages for Lockboxfile Handling

• Message number: 004

• Message text: Maintain the House Bank ID and House Bank Account ID fields.

What causes this issue?

The lockbox import has been stopped. The G/L account assigned to this
lockbox import is a new type of cash account which requires the
<ZK>House Bank ID </>and <ZK>House Bank Account ID </>fields to be
maintained.

How to fix this error?

To maintain the <ZK>House Bank </>and<ZK> House Bank Account ID
</>fields, your configuration expert needs to go to the <ZH>Manage Your
Solution</> app, under <LS>Configure Your Solution --> Finance -->
Accounts Receivable --> Define Lockbox Parameters --> Define Posting
Data</>.

To maintain the <ZK>House Bank </>and <ZK>House Bank Account ID
</>fields, please go to the <ZH>SAP Customizing Implementation Guide</>
under <LS>Financial Accounting (NEW) --> Bank Accounting --> Business
Transactions --> Payment Transactions --> Lockbox --> Define Posting
Data</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FIN_FO_LOCKBOXFILE004 - Maintain the House Bank ID and House Bank Account ID fields. ?

  The SAP error message FIN_FO_LOCKBOXFILE004 indicates that there is an issue with the configuration of the House Bank ID and House Bank Account ID fields in the context of processing lockbox files. This error typically arises when these fields are not properly maintained in the system, which is necessary for the lockbox functionality to work correctly.
  Cause:
  The error is caused by one or more of the following reasons:
  
  Missing Configuration: The House Bank ID and House Bank Account ID are not maintained in the relevant configuration settings.
  Incorrect Data: The values entered for the House Bank ID or House Bank Account ID may be incorrect or do not exist in the system.
  Authorization Issues: The user may not have the necessary authorizations to view or maintain the House Bank settings.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the transaction code OBHB (House Bank) in SAP.
  Ensure that the House Bank ID is correctly defined and that it corresponds to the correct company code.
  Verify that the House Bank Account ID is also maintained and linked to the House Bank.
  
  
  
  Maintain House Bank and Account:
  
  If the House Bank or House Bank Account is missing, create a new entry or update the existing one with the correct details.
  Ensure that the account is set up for the correct payment methods and is active.
  
  
  
  Review Lockbox Configuration:
  
  Check the lockbox configuration settings in transaction code FBZP (Payment Program Configuration).
  Ensure that the lockbox settings are correctly linked to the House Bank and House Bank Account.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to access and maintain the House Bank settings. This may involve checking roles and authorizations in transaction code SU01 (User Maintenance).
  
  
  
  Testing:
  
  After making the necessary changes, test the lockbox processing again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Lockbox Processing: Lockbox processing is a method used by companies to automate the processing of incoming payments. It involves receiving payment information from banks in a specific format and uploading it into the SAP system.
  House Bank: A House Bank in SAP is a bank account that is used for processing transactions. It is essential for managing cash flow and payment processing.
  Transaction Codes:
  
  OBHB: Maintain House Banks
  FBZP: Payment Program Configuration
  SU01: User Maintenance
  
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting.