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Message type: E = Error
Message class: FIN_CORRJ - messages triggered during Schedule Correspondence JOB
Message number: 005
Message text: &1 &2: Correspondence could not be emailed (ID &3).
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FIN_CORRJ005
- &1 &2: Correspondence could not be emailed (ID &3). ?The SAP error message FIN_CORRJ005 indicates that there was an issue with sending correspondence via email. The message typically includes placeholders for specific details, such as the type of correspondence and the ID associated with it.
Causes:
- Email Configuration Issues: The SAP system may not be properly configured to send emails. This could include incorrect SMTP settings or missing email server configurations.
- Recipient Email Address: The email address of the recipient may be invalid or not properly maintained in the system.
- Network Issues: There may be network connectivity problems preventing the SAP system from reaching the email server.
- Authorization Issues: The user may not have the necessary authorizations to send emails from the SAP system.
- Document Status: The correspondence document may not be in a status that allows it to be sent (e.g., it may be incomplete or in a draft state).
- Email Size Limitations: The email content may exceed size limits set by the email server.
Solutions:
Check Email Configuration:
- Verify the SMTP settings in transaction SCOT (SAPconnect) to ensure they are correctly configured.
- Ensure that the email server is reachable from the SAP system.
Validate Recipient Email:
- Check the recipient's email address in the relevant master data (e.g., customer/vendor master) to ensure it is valid and correctly formatted.
Test Email Sending:
- Use transaction SOST to check the status of sent emails and see if there are any errors logged.
- You can also send a test email from the SAP system to verify that the email functionality is working.
Check User Authorizations:
- Ensure that the user has the necessary authorizations to send emails. This can be checked in transaction SU53 after attempting to send the email.
Review Document Status:
- Ensure that the correspondence document is complete and in a status that allows it to be sent.
Monitor Email Size:
- If the email contains attachments, check the size of the attachments and ensure they do not exceed the limits set by the email server.
Related Information:
If the issue persists after checking these areas, it may be beneficial to consult with your SAP Basis team or refer to SAP support for further assistance.
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