How To Fix FIN_CFIN_CSPC_CPAY021 - Tokens are already active for the selected vendors

SAP Error Message - Details

• Message type: E = Error

• Message class: FIN_CFIN_CSPC_CPAY - CSPC: Central Payment Message Class

• Message number: 021

• Message text: Tokens are already active for the selected vendors

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FIN_CFIN_CSPC_CPAY021 - Tokens are already active for the selected vendors ?

  The SAP error message FIN_CFIN_CSPC_CPAY021 indicates that there are already active tokens for the selected vendors in the context of Central Finance (CFIN). This typically occurs when you are trying to create or manage payment tokens for vendors that already have existing active tokens in the system.
  Cause:
  
  Existing Tokens: The primary cause of this error is that the vendors you are trying to process already have active payment tokens. In Central Finance, each vendor can only have one active token at a time for a specific payment method.
  Data Synchronization Issues: There may be issues with data synchronization between the source and target systems, leading to discrepancies in token status.
  Configuration Issues: Incorrect configuration in the Central Finance setup may also lead to this error.
  
  Solution:
  
  
  Check Existing Tokens: 
  
  Go to the relevant transaction or report in SAP to check the existing tokens for the vendors in question. You can use transaction codes like F110 (Automatic Payment Transactions) or F111 (Manual Payment Transactions) to review the payment methods and tokens.
  
  
  
  Deactivate or Remove Tokens:
  
  If you find that there are indeed active tokens for the vendors, you may need to deactivate or remove the existing tokens before creating new ones. This can usually be done through the same transaction where you checked the tokens.
  
  
  
  Review Vendor Master Data:
  
  Ensure that the vendor master data is correctly set up and that there are no discrepancies that could lead to this error.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to Central Finance and payment processing to ensure that you are following the correct procedures.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot resolve it through the above steps, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address this issue.
  
  
  
  Related Information:
  
  Central Finance (CFIN): This is a solution that allows organizations to consolidate financial data from multiple source systems into a central SAP S/4HANA system.
  Payment Tokens: These are used in the payment processing framework to manage vendor payments securely and efficiently.
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing vendor payments and tokens, such as F110, F111, and BP (Business Partner).
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.