How To Fix FIN_CFIN_CSPC_CPAY020 - Tokens are already active for the selected customers

FIN_CFIN_CSPC_CPAY020 - Overview

• Message type: E = Error

• Message class: FIN_CFIN_CSPC_CPAY - CSPC: Central Payment Message Class

• Message number: 020

• Message text: Tokens are already active for the selected customers

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FIN_CFIN_CSPC_CPAY020 - Tokens are already active for the selected customers ?

  The SAP error message FIN_CFIN_CSPC_CPAY020 indicates that there are already active tokens for the selected customers in the context of the Central Finance (CFIN) module. This typically occurs when you are trying to create or manage payment tokens for customers who already have existing active tokens in the system.
  
  Cause:
  
  Duplicate Token Creation: The error arises when there is an attempt to create a new payment token for a customer that already has an active token.
  Data Synchronization Issues: If there are issues with data synchronization between the source and target systems, it may lead to inconsistencies in token status.
  
  Configuration Issues: Incorrect configuration in the Central Finance setup may lead to this error.
  
  
  Solution:
  
  
  Check Existing Tokens: 
  
  Navigate to the relevant transaction or report in SAP to check the existing payment tokens for the affected customers. You can use transaction codes like F110 (Automatic Payment Transactions) or relevant reports to view the tokens.
  
  
  
  Deactivate or Remove