How To Fix FIKZ_DDX022 - We could not find a certificate for user &, click for more info.

FIKZ_DDX022 - Overview

• Message type: E = Error

• Message class: FIKZ_DDX - Message class for digital documents exchange

• Message number: 022

• Message text: We could not find a certificate for user &, click for more info.

What causes this issue?

The system could not find a trust certificate for this user.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please check your web service configuration in
<DS:TRAN.FIKZ_DI_V_CUST>Configure Web Services</>.
For an overview of the settings for direct communication with EIIS of
Kazakhstan, please see note 2314257.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FIKZ_DDX022 - We could not find a certificate for user &, click for more info. ?

  The SAP error message FIKZ_DDX022 indicates that the system could not find a digital certificate for the specified user. This error typically occurs in scenarios involving electronic document processing, such as e-invoicing or secure communications, where a digital certificate is required for authentication or encryption.
  
  Cause:
  
  Missing Certificate: The user does not have a valid digital certificate installed in the SAP system.
  Incorrect User Configuration: The user profile may not be correctly configured to use the required certificate.
  Expired Certificate: The certificate associated with the user may have expired.
  Certificate Not Imported: The certificate may not have been imported into the SAP system or the relevant trust store.
  User ID Mismatch: The user ID being referenced may not match the one associated with the certificate.
  
  
  Solution:
  
  
  Check Certificate Installation:
  
  Ensure that the user has a valid digital certificate installed in the SAP system.
  You can check this in the transaction STRUST (Trust Manager) to see if the certificate is present.
  
  
  
  Import