How To Fix FIKZ_DDX021 - We could not find a logical port for user &, click for more info.

FIKZ_DDX021 - Overview

• Message type: E = Error

• Message class: FIKZ_DDX - Message class for digital documents exchange

• Message number: 021

• Message text: We could not find a logical port for user &, click for more info.

What causes this issue?

The system could not find a logical port for the user.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please check your web service configuration in
<DS:TRAN.FIKZ_DI_V_CUST>Configure Web Services</>.
For an overview of the settings for direct communication with EIIS of
Kazakhstan, please see note 2314257.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FIKZ_DDX021 - We could not find a logical port for user &, click for more info. ?

  The SAP error message FIKZ_DDX021 indicates that the system could not find a logical port for the specified user. This error typically occurs in the context of using SAP's Document Compliance or Electronic Invoicing functionalities, where a logical port is required for communication with external systems.
  
  Cause:
  
  Missing Logical Port Configuration: The logical port for the user is not configured in the SAP system. This can happen if the user has not been assigned a logical port or if the port has not been created.
  User Authorization Issues: The user may not have the necessary authorizations to access the logical port.
  Incorrect User Settings: The user profile may not be correctly set up to use the logical port.
  System 
  Configuration Issues: There may be issues with the overall configuration of the system that prevent the logical port from being recognized.
  
  
  Solution:
  
  
  Check Logical Port Configuration:
  
  Go to transaction SOAMANAGER in the SAP GUI.
  Navigate to the Service Management section