How To Fix FIGLO_PMNT005 - Document contains Customer position, select another document

SAP Error Message - Details

• Message type: E = Error

• Message class: FIGLO_PMNT - OData Tax Payment servises

• Message number: 005

• Message text: Document contains Customer position, select another document

What causes this issue?

You tried to open a document with a Customer position that is not
relevant for payments to budget.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select another document.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FIGLO_PMNT005 - Document contains Customer position, select another document ?

  The SAP error message FIGLO_PMNT005 indicates that the document you are trying to process contains a customer position, which is not allowed for the operation you are attempting. This typically occurs in the context of payment processing or document clearing in SAP, where certain documents are expected to be related to vendor transactions rather than customer transactions.
  Cause:
  
  Document Type: The document you are trying to process is a customer document (e.g., an invoice or payment from a customer) when the system expects a vendor document.
  Incorrect Selection: You may have selected a document that is not appropriate for the transaction you are trying to perform.
  Configuration Issues: There may be configuration settings in your SAP system that are causing the system to misinterpret the document type.
  
  Solution:
  
  Check Document Type: Verify the type of document you are trying to process. Ensure that it is a vendor document if you are performing a vendor-related transaction.
  Select the Correct Document: If you have mistakenly selected a customer document, go back and select the appropriate vendor document for your transaction.
  Review Transaction Context: Ensure that you are in the correct transaction context (e.g., payment processing, clearing) that corresponds to the document type you are working with.
  Consult with SAP Support: If you believe the document should be valid for the operation you are trying to perform, consult with your SAP support team or check SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F-28 (Post Incoming Payments), F-53 (Post Outgoing Payments), or F-32 (Clear Customer).
  SAP Documentation: Review SAP documentation or help files related to document processing and payment transactions for further insights.
  User Roles and Authorizations: Ensure that your user role has the necessary authorizations to perform the intended operations on the documents.
  
  By following these steps, you should be able to resolve the error and proceed with your transaction in SAP.