How To Fix FICUSTOM295 - Subledger account &1 &2: Alternative payer data is deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: FICUSTOM - Customizable Messages for Funds Management

• Message number: 295

• Message text: Subledger account &1 &2: Alternative payer data is deleted

What causes this issue?

It is not permitted to have a different payer for subledger account &V1&
&V2&. However, the corresponding data exists. This case can arise when
a different subledger account had previously been entered that allowed a
different payer.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

It is not possible to enter a different payer. The system automatically
deletes any entries and data relating to any different payer.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FICUSTOM295 - Subledger account &1 &2: Alternative payer data is deleted ?

  The SAP error message FICUSTOM295 indicates that there is an issue with the alternative payer data for a subledger account. This error typically arises when the system detects that the alternative payer information has been deleted or is missing for a specific subledger account.
  Cause:
  
  Deleted Alternative Payer Data: The alternative payer data for the specified subledger account has been deleted or is not maintained in the system.
  Configuration Issues: There may be configuration issues in the financial accounting settings that lead to the absence of required alternative payer data.
  Data Migration Issues: If data was migrated from another system or during an upgrade, the alternative payer data might not have been transferred correctly.
  User Error: Users may have inadvertently deleted or modified the alternative payer data.
  
  Solution:
  
  
  Check Alternative Payer Data:
  
  Navigate to the relevant subledger account in the SAP system.
  Verify if the alternative payer data is present. If it is missing, you will need to re-enter the necessary information.
  
  
  
  Recreate Alternative Payer Data:
  
  If the data has been deleted, you can recreate it by going to the appropriate transaction (e.g., FS00 for G/L accounts) and entering the alternative payer details.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the Financial Accounting module to ensure that alternative payer data is correctly set up.
  Ensure that the necessary fields are not set to be mandatory if they are not required.
  
  
  
  Data Migration Review:
  
  If this issue arose after a data migration, review the migration process to ensure that all necessary data, including alternative payer information, was included.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help notes related to this error message for additional guidance and troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FS00 (G/L Account Master Data), FB01 (Post Document), and FBL1N (Vendor Line Item Display) to manage and review accounts.
  User Roles and Authorizations: Ensure that users have the necessary roles and authorizations to view and edit alternative payer data.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to resolve the error message FICUSTOM295 and restore the necessary alternative payer data for the subledger account.