How To Fix FICUSTOM250 - Total request amount is smaller than amount &1 &2 in reference document

SAP Error Message - Details

• Message type: E = Error

• Message class: FICUSTOM - Customizable Messages for Funds Management

• Message number: 250

• Message text: Total request amount is smaller than amount &1 &2 in reference document

What causes this issue?

The total amount of the checked request in local currency is lower than
the total amount &V1& &V2& of the document to which the request refers.

System Response

You cannot save the request if it has the status <LS>complete </>.

How to fix this error?

Check the amount.
You have the following options:
Increase the amount of the request.
Save the request without setting it to status <LS>complete</>.

Procedure for System Administrators

You can hide this message or only issue it as a warning. For more
information, see SAP note 1032449.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FICUSTOM250 - Total request amount is smaller than amount &1 &2 in reference document ?

  The SAP error message FICUSTOM250 indicates that there is a discrepancy between the total request amount and the amounts specified in the reference document. This error typically arises in the context of financial transactions, such as when processing invoices, payments, or other financial documents.
  Cause:
  The error occurs when the total amount being processed (e.g., in a payment request or invoice) is less than the amount specified in the reference document. This can happen due to several reasons, including:
  
  Data Entry Errors: Incorrect amounts entered in the transaction.
  Partial Payments: Attempting to process a payment that is less than the total due.
  Currency Conversion Issues: Differences in currency conversion rates leading to discrepancies.
  Document Changes: Changes made to the reference document after the initial entry, which may not have been reflected in the current transaction.
  Configuration Issues: Incorrect settings in the financial module that may affect how amounts are calculated or validated.
  
  Solution:
  To resolve the FICUSTOM250 error, you can take the following steps:
  
  
  Verify Amounts: Check the amounts in both the request and the reference document to ensure they match. Make sure that the total request amount is equal to or greater than the amount specified in the reference document.
  
  
  Review Document Status: Ensure that the reference document is in the correct status and has not been modified or partially paid.
  
  
  Check Currency Settings: If the transaction involves multiple currencies, verify that the currency conversion rates are correct and that the amounts are being calculated properly.
  
  
  Adjust Payment Request: If you are processing a payment, consider adjusting the payment request to match the total amount due.
  
  
  Consult Configuration: If the issue persists, consult with your SAP configuration team to review the settings related to financial transactions and ensure they are set up correctly.
  
  
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error message or provide additional troubleshooting steps.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB60 (Invoice), F-28 (Incoming Payments), or others that may be related to the financial documents you are working with.
  SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance, providing them with the error message details and any relevant transaction information.
  User Documentation: Review user manuals or training materials related to financial transactions in SAP to ensure proper procedures are being followed.
  
  By following these steps, you should be able to identify the cause of the FICUSTOM250 error and implement a solution to resolve it.