How To Fix FICUSTOM222 - Total amount of CARPC documents is lower than reference document &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FICUSTOM - Customizable Messages for Funds Management

  • Message number: 222

  • Message text: Total amount of CARPC documents is lower than reference document &

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  • What is the cause and solution for SAP error message FICUSTOM222 - Total amount of CARPC documents is lower than reference document & ?

    The SAP error message FICUSTOM222 indicates that the total amount of CARPC (Customer Account Receivable Payment Clearing) documents is lower than the amount of the reference document. This typically occurs during the clearing process when the system is trying to match payments to invoices or other receivables, and the total amount of the payments does not meet the expected amount of the reference document.

    Cause:

    1. Insufficient Payment Amount: The total amount of payments applied to the reference document is less than the amount due.
    2. Incorrect Document Entry: There may be an error in the entry of the payment documents or the reference document.
    3. Partial Payments: The reference document may have been partially paid, and the remaining amount is not covered by the CARPC documents.
    4. Currency Differences: If there are currency conversions involved, discrepancies may arise due to exchange rate differences.
    5. Data Entry Errors: Manual entry errors in the amounts or document numbers can lead to mismatches.

    Solution:

    1. Review Payment Documents: Check the CARPC documents to ensure that the total amount matches the reference document. If there are missing payments, they need to be added.
    2. Adjust Payment Amounts: If the payments are incorrect, adjust the amounts in the payment documents to ensure they match the reference document.
    3. Check for Partial Payments: If the reference document has been partially paid, ensure that the remaining amount is accounted for in the CARPC documents.
    4. Verify Currency Settings: If currency conversion is involved, ensure that the exchange rates are correctly set and that the amounts are converted accurately.
    5. Re-enter Documents: If there are data entry errors, consider re-entering the payment or reference documents to ensure accuracy.
    6. Consult with Finance Team: If the issue persists, consult with your finance or accounting team to investigate further and ensure compliance with accounting practices.

    Related Information:

    • Transaction Codes: You may want to use transaction codes like FBL5N (Customer Line Item Display) or F-32 (Clear Customer) to review and manage customer accounts and payments.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Refer to SAP documentation for detailed information on CARPC processing and clearing accounts receivable.

    If the problem continues after following these steps, it may be necessary to involve your SAP support team or consult with SAP support for further assistance.

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