How To Fix FICUSTOM038 - Dunning area does not exist &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FICUSTOM - Customizable Messages for Funds Management

• Message number: 038

• Message text: Dunning area does not exist &1 &2

What causes this issue?

No dunning area has been defined for the company code group &V1&,
revenue type &V2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Define a <DS:TRAN.F861>dunning area</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FICUSTOM038 - Dunning area does not exist &1 &2 ?

  The SAP error message FICUSTOM038 indicates that a dunning area does not exist for the specified parameters. This error typically arises in the context of dunning processes, which are used to manage overdue receivables and send reminders to customers.
  Cause:
  The error message FICUSTOM038 is triggered when:
  
  The dunning area specified in the dunning run does not exist in the system.
  The dunning area is not properly configured or has been deleted.
  There may be a mismatch in the configuration settings or the parameters being used in the dunning process.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Dunning Area Configuration:
  
  Go to the SAP transaction code OBD2 (Dunning Areas) to check if the dunning area exists.
  Ensure that the dunning area is correctly defined and active.
  
  
  
  Verify Dunning Area Assignment:
  
  Check if the dunning area is assigned to the relevant company code and customer master records.
  You can do this by navigating to the customer master data (transaction code FD03) and reviewing the dunning area field.
  
  
  
  Review Dunning Procedure:
  
  Ensure that the dunning procedure assigned to the dunning area is correctly configured.
  You can check this in transaction code OBD3 (Dunning Procedures).
  
  
  
  Check for Customization:
  
  If there are any custom developments or modifications in the dunning process, ensure that they are not causing the issue.
  Review any recent changes made to the configuration or custom code.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for additional guidance on dunning area configuration and management.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  Dunning Process: The dunning process in SAP is used to manage overdue invoices and send reminders to customers. It involves various configurations, including dunning areas, dunning procedures, and customer master data.
  Transaction Codes:
  
  OBD2: Maintain Dunning Areas
  OBD3: Maintain Dunning Procedures
  FD03: Display Customer (to check dunning area assignment)
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to dunning areas and the error message FICUSTOM038.
  
  By following these steps, you should be able to identify and resolve the cause of the error message.