Message type: E = Error
Message class: FICUSTOM - Customizable Messages for Funds Management
Message number: 038
Message text: Dunning area does not exist &1 &2
No dunning area has been defined for the company code group &V1&,
revenue type &V2&.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Define a <DS:TRAN.F861>dunning area</>.
Error message extract from SAP system. Copyright SAP SE.
FICUSTOM038
- Dunning area does not exist &1 &2 ?The SAP error message FICUSTOM038 indicates that a dunning area does not exist for the specified parameters. This error typically arises in the context of dunning processes, which are used to manage overdue receivables and send reminders to customers.
Cause: The error message FICUSTOM038 is triggered when: The dunning area specified in the dunning run does not exist in the system. The dunning area is not properly configured or has been deleted. There may be a mismatch in the configuration settings or the parameters being used in the dunning process.
Solution: To resolve the error, you can take the following steps: Check Dunning Area Configuration: Go to the SAP transaction code OBD2 (Dunning Areas) to check if the dunning area exists. Ensure that the dunning area is correctly defined and active. Verify Dunning Area Assignment: Check if the dunning area is assigned to the relevant company code and customer master records. You can do this by navigating to the customer master data (transaction
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