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Message type: E = Error
Message class: FICUSTOM - Customizable Messages for Funds Management
Message number: 020
Message text: Total amount of the deduction greater than the amount (& &) in ref.doc.&
The total amount of the deduction is greater than the total amount &V1&
&V2& of the document &V3&, to which the request refers.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Check your entries.
Error message extract from SAP system. Copyright SAP SE.
FICUSTOM020
- Total amount of the deduction greater than the amount (& &) in ref.doc.& ?The SAP error message FICUSTOM020 indicates that the total amount of a deduction exceeds the amount specified in the reference document. This typically occurs in the context of financial transactions, such as when processing invoices, payments, or adjustments in the SAP system.
Cause:
Excessive Deduction Amount: The total deductions being applied to a transaction are greater than the amount available in the reference document. This could happen if:
- The deduction amounts were incorrectly entered.
- There are multiple deductions being applied that cumulatively exceed the reference amount.
- There is a misconfiguration in the deduction rules or settings.
Data Entry Errors: Manual entry errors can lead to incorrect amounts being inputted for deductions.
Configuration Issues: The system configuration for handling deductions may not align with the business rules or requirements.
Solution:
Review Deductions: Check the total deduction amounts being applied to the transaction. Ensure that they do not exceed the amount available in the reference document.
Adjust Deductions: If the deductions are indeed too high, adjust them to ensure they are within the allowable limits.
Verify Reference Document: Ensure that the reference document amount is correct and that it reflects the intended transaction values.
Check Configuration: If this error occurs frequently, review the configuration settings related to deductions in the SAP system. Ensure that they are set up correctly according to business requirements.
Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling deductions and related transactions.
User Training: If data entry errors are common, consider providing additional training to users on how to correctly enter deduction amounts.
Related Information:
By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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