How To Fix FICUSTOM020 - Total amount of the deduction greater than the amount (& &) in ref.doc.&


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FICUSTOM - Customizable Messages for Funds Management

  • Message number: 020

  • Message text: Total amount of the deduction greater than the amount (& &) in ref.doc.&

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  • What causes this issue?

    The total amount of the deduction is greater than the total amount &V1&
    &V2& of the document &V3&, to which the request refers.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Check your entries.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FICUSTOM020 - Total amount of the deduction greater than the amount (& &) in ref.doc.& ?

    The SAP error message FICUSTOM020 indicates that the total amount of a deduction exceeds the amount specified in the reference document. This typically occurs in the context of financial transactions, such as when processing invoices, payments, or adjustments in the SAP system.

    Cause:

    1. Excessive Deduction Amount: The total deductions being applied to a transaction are greater than the amount available in the reference document. This could happen if:

      • The deduction amounts were incorrectly entered.
      • There are multiple deductions being applied that cumulatively exceed the reference amount.
      • There is a misconfiguration in the deduction rules or settings.
    2. Data Entry Errors: Manual entry errors can lead to incorrect amounts being inputted for deductions.

    3. Configuration Issues: The system configuration for handling deductions may not align with the business rules or requirements.

    Solution:

    1. Review Deductions: Check the total deduction amounts being applied to the transaction. Ensure that they do not exceed the amount available in the reference document.

    2. Adjust Deductions: If the deductions are indeed too high, adjust them to ensure they are within the allowable limits.

    3. Verify Reference Document: Ensure that the reference document amount is correct and that it reflects the intended transaction values.

    4. Check Configuration: If this error occurs frequently, review the configuration settings related to deductions in the SAP system. Ensure that they are set up correctly according to business requirements.

    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling deductions and related transactions.

    6. User Training: If data entry errors are common, consider providing additional training to users on how to correctly enter deduction amounts.

    Related Information:

    • Transaction Codes: Depending on the context, you may be using transaction codes like FB60 (Enter Incoming Invoices), FB70 (Enter Outgoing Invoices), or F-28 (Post Incoming Payments).
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
    • Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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