How To Fix FICA_DCM_DEBT_SET077 - Not supported. Item &1 isn't dunned by collection strategy.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FICA_DCM_DEBT_SET - Debt set messages

  • Message number: 077

  • Message text: Not supported. Item &1 isn't dunned by collection strategy.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FICA_DCM_DEBT_SET077 - Not supported. Item &1 isn't dunned by collection strategy. ?

    The SAP error message FICA_DCM_DEBT_SET077 indicates that a specific item (denoted by &1) is not being dunned by the collection strategy in the Financial Contract Accounting (FICA) module. This typically occurs in the context of debt collection and accounts receivable management.

    Cause:

    1. Collection Strategy Configuration: The item in question may not be included in the defined collection strategy. This can happen if the item does not meet the criteria set in the strategy for dunning.
    2. Item Status: The item may have a status that excludes it from being dunned, such as being marked as paid, disputed, or otherwise not eligible for collection.
    3. Dunning Procedure: The dunning procedure assigned to the item may not be configured to include certain types of items or may have restrictions that prevent dunning.
    4. Master Data Issues: There may be issues with the master data associated with the item, such as incorrect account settings or missing information.

    Solution:

    1. Review Collection Strategy: Check the configuration of the collection strategy in the SAP system. Ensure that the item type is included in the strategy and that the criteria for dunning are correctly set.
    2. Check Item Status: Verify the status of the item. If it is marked as paid or disputed, you may need to resolve those issues before it can be dunned.
    3. Dunning Procedure Configuration: Review the dunning procedure assigned to the item. Ensure that it is set up to include the item type and that there are no restrictions preventing dunning.
    4. Master Data Review: Check the master data for the customer or account associated with the item. Ensure that all necessary information is complete and correct.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific details on configuring collection strategies and dunning procedures.

    Related Information:

    • Transaction Codes: You may need to use transaction codes such as FQ1D (for dunning) or FQ1C (for collection strategy) to access the relevant configuration settings.
    • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
    • Testing: After making changes, test the dunning process with the item to ensure that it is now eligible for dunning.

    If the issue persists after following these steps, it may be beneficial to consult with an SAP FICA expert or your organization's SAP support team for further assistance.

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