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Message type: E = Error
Message class: FICA_DCM_DEBT_SET - Debt set messages
Message number: 077
Message text: Not supported. Item &1 isn't dunned by collection strategy.
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FICA_DCM_DEBT_SET077
- Not supported. Item &1 isn't dunned by collection strategy. ?The SAP error message FICA_DCM_DEBT_SET077 indicates that a specific item (denoted by &1) is not being dunned by the collection strategy in the Financial Contract Accounting (FICA) module. This typically occurs in the context of debt collection and accounts receivable management.
Cause:
- Collection Strategy Configuration: The item in question may not be included in the defined collection strategy. This can happen if the item does not meet the criteria set in the strategy for dunning.
- Item Status: The item may have a status that excludes it from being dunned, such as being marked as paid, disputed, or otherwise not eligible for collection.
- Dunning Procedure: The dunning procedure assigned to the item may not be configured to include certain types of items or may have restrictions that prevent dunning.
- Master Data Issues: There may be issues with the master data associated with the item, such as incorrect account settings or missing information.
Solution:
- Review Collection Strategy: Check the configuration of the collection strategy in the SAP system. Ensure that the item type is included in the strategy and that the criteria for dunning are correctly set.
- Check Item Status: Verify the status of the item. If it is marked as paid or disputed, you may need to resolve those issues before it can be dunned.
- Dunning Procedure Configuration: Review the dunning procedure assigned to the item. Ensure that it is set up to include the item type and that there are no restrictions preventing dunning.
- Master Data Review: Check the master data for the customer or account associated with the item. Ensure that all necessary information is complete and correct.
- Consult Documentation: Refer to SAP documentation or help resources for specific details on configuring collection strategies and dunning procedures.
Related Information:
If the issue persists after following these steps, it may be beneficial to consult with an SAP FICA expert or your organization's SAP support team for further assistance.
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