How To Fix FICA_CD117 - Outgoing payment not allowed on a prepaid account

SAP Error Message - Details

• Message type: E = Error

• Message class: FICA_CD - FI-CA: Cash Desk/Cash Journal

• Message number: 117

• Message text: Outgoing payment not allowed on a prepaid account

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FICA_CD117 - Outgoing payment not allowed on a prepaid account ?

  The SAP error message FICA_CD117 ("Outgoing payment not allowed on a prepaid account") typically occurs in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) module. This error indicates that an attempt is being made to process an outgoing payment on a prepaid account, which is not permitted.
  Cause:
  
  Prepaid Account Nature: Prepaid accounts are designed to hold funds in advance for services or products. They are not meant to process outgoing payments like regular accounts. The system restricts outgoing payments to prevent misuse or incorrect financial transactions.
  Incorrect Transaction Type: The transaction being attempted may not be appropriate for a prepaid account. For example, trying to refund or withdraw funds from a prepaid account can trigger this error.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the intended use of prepaid accounts.
  
  Solution:
  
  Review Transaction Type: Ensure that the transaction you are trying to perform is appropriate for a prepaid account. If you need to process a refund or payment, consider using a different account type.
  Check Account Settings: Verify the settings of the prepaid account in the system. Ensure that it is configured correctly and that you are following the intended business processes.
  Use Correct Payment Method: If you need to return funds or process a payment, consider using a different method or account that allows such transactions.
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines regarding the handling of prepaid accounts to ensure compliance with established procedures.
  Contact Support: If the issue persists and you believe it should not be occurring, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  User Manuals: Review user manuals or training materials related to the FI-CA module for guidance on handling prepaid accounts.
  Configuration Settings: Familiarize yourself with the configuration settings for prepaid accounts in the SAP system, which can be found in the customizing settings (SPRO).
  
  By following these steps, you should be able to resolve the FICA_CD117 error and ensure that your transactions align with the intended use of prepaid accounts in SAP.