How To Fix FICA_CD022 - Cash desk &1 in branch &2 is already open

SAP Error Message - Details

• Message type: E = Error

• Message class: FICA_CD - FI-CA: Cash Desk/Cash Journal

• Message number: 022

• Message text: Cash desk &1 in branch &2 is already open

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FICA_CD022 - Cash desk &1 in branch &2 is already open ?

  The SAP error message FICA_CD022 indicates that a cash desk in a specific branch is already open. This error typically occurs in the context of the SAP Financial Accounting (FI) module, particularly in the Contract Accounts Receivable and Payable (FI-CA) component, when trying to open a cash desk that is already active.
  Cause:
  The primary cause of this error is that the cash desk you are trying to open is already in an open state. This can happen if:
  
  Another user has already opened the cash desk.
  The cash desk was not properly closed in a previous session.
  There is a system error or inconsistency that has left the cash desk in an open state.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Current Status:
  
  Verify if the cash desk is indeed open by checking the cash desk status in the system. You can do this by navigating to the relevant transaction or report that displays cash desk statuses.
  
  
  
  Close the Cash Desk:
  
  If you have the necessary permissions, you can close the cash desk that is currently open. This can usually be done through the transaction code for cash desk management (e.g., FICA_CASH_DESK or similar, depending on your configuration).
  
  
  
  Coordinate with Other Users:
  
  If another user has the cash desk open, coordinate with them to either close it or to allow you to perform your required actions.
  
  
  
  Check for System Errors:
  
  If you suspect that the cash desk is incorrectly marked as open due to a system error, you may need to consult with your SAP Basis team or system administrator to investigate and resolve any underlying issues.
  
  
  
  Review User Permissions:
  
  Ensure that you have the appropriate permissions to open and close cash desks. If not, you may need to contact your system administrator to adjust your user roles.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization's internal guidelines for handling cash desk operations, as there may be specific procedures in place.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FICA_CASH_DESK, FBL5N (for account balance), or others that may be used in cash desk management.
  User Roles: Understand the user roles and authorizations required to manage cash desks effectively.
  SAP Notes: Check for any SAP Notes related to this error message for additional troubleshooting steps or patches that may address known issues.
  
  If the problem persists after following these steps, it may be beneficial to escalate the issue to your SAP support team for further investigation.