How To Fix FI_E228 - Improper invoice: return date is mandatory

SAP Error Message - Details

• Message type: E = Error

• Message class: FI_E - Message Class for FM English Developers

• Message number: 228

• Message text: Improper invoice: return date is mandatory

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FI_E228 - Improper invoice: return date is mandatory ?

  The SAP error message FI_E228 "Improper invoice: return date is mandatory" typically occurs in the context of invoice processing, particularly when dealing with credit memos or returns. This error indicates that the system requires a return date to be specified for the invoice or credit memo being processed, but it has not been provided.
  Cause:
  
  Missing Return Date: The primary cause of this error is that the return date field is not filled in the invoice or credit memo document.
  Configuration Settings: There may be specific configuration settings in the SAP system that mandate the entry of a return date for certain types of transactions.
  Document Type: The document type being used may have specific requirements that necessitate a return date.
  
  Solution:
  To resolve the FI_E228 error, you can take the following steps:
  
  
  Enter Return Date:
  
  When creating or editing the invoice or credit memo, ensure that the return date field is filled in. This is typically found in the header or item details of the document.
  
  
  
  Check Document Type Configuration:
  
  Review the configuration settings for the document type you are using. You may need to consult with your SAP administrator or functional consultant to ensure that the settings align with your business processes.
  
  
  
  Review User Exits or BAdIs:
  
  If there are any custom developments (user exits or BAdIs) that might be affecting the invoice processing, check if they are enforcing the return date requirement.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional context on the specific transaction you are working with. This can provide insights into mandatory fields and requirements.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB60 (Enter Incoming Invoice), FB65 (Enter Credit Memo), or others that may be applicable to your scenario.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional guidance or patches that address known issues.
  User Training: Ensure that users involved in invoice processing are trained on the importance of filling in mandatory fields, including the return date, to avoid similar errors in the future.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further investigation.