How To Fix FI_AGING_PROTOCOL104 - Tax on document still being calculated by external software

SAP Error Message - Details

• Message type: E = Error

• Message class: FI_AGING_PROTOCOL - The message text is used in logging during aging run

• Message number: 104

• Message text: Tax on document still being calculated by external software

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FI_AGING_PROTOCOL104 - Tax on document still being calculated by external software ?

  The SAP error message FI_AGING_PROTOCOL104 indicates that there is an issue with the tax calculation for a document, specifically that the tax is still being calculated by an external software system. This can occur in scenarios where tax calculations are handled outside of the SAP system, such as through third-party tax calculation software.
  Cause:
  
  External Tax Calculation: The document in question is set up to have its tax calculated by an external system, and that calculation has not yet been completed.
  Integration Issues: There may be issues with the integration between SAP and the external tax calculation software, leading to delays or failures in tax calculation.
  Document Status: The document may be in a status that does not allow for finalization until the external tax calculation is completed.
  Configuration Issues: Incorrect configuration settings in either SAP or the external software could lead to this error.
  
  Solution:
  
  Check External Software: Verify that the external tax calculation software is functioning correctly and that it is processing the tax calculations as expected.
  Integration Monitoring: Monitor the integration between SAP and the external software to ensure that data is being transmitted correctly and that there are no errors in the communication.
  Document Review: Review the document in question to ensure that all necessary information is provided and that it is in the correct status for tax calculation.
  Reprocess Document: If the external software has completed the tax calculation, you may need to reprocess the document in SAP to reflect the updated tax information.
  Consult Documentation: Refer to the documentation for both SAP and the external tax software for any specific troubleshooting steps or configuration settings that may need to be adjusted.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or the support team for the external tax software for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on integration with external tax systems.
  Configuration Settings: Review the configuration settings in both SAP and the external software to ensure they are aligned and correctly set up for tax calculations.
  User Roles and Permissions: Ensure that the user roles and permissions are correctly set up to allow for the necessary actions related to tax calculations and document processing.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.