How To Fix FI597 - Missing hierarchy record

SAP Error Message - Details

• Message type: E = Error

• Message class: FI - TR-FM Funds Management

• Message number: 597

• Message text: Missing hierarchy record

What causes this issue?

The hierarchy information of
<DS:GLOS.3526B987AFAB52B9E10000009B38F974>BS element</> &v1&/&v2&/
&v3& is different from the hierarchy information of the corresponding
<DS:GLOS.354F043503B61296E10000009B38F983>Budget elements</>. This
error can arise if you have changed the hierarchy of the HR commitment
item in <LS>Funds Management</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Execute a component matching if you want to transfer the hierarchy
change into <LS>Position Management</>.
Choose <LS>Extras -> Match components</>.
If you do not want to transfer the change to Position Management, then
reverse the hierarchy chanage to the commitment items in Funds
Management so as to regain the consistency in both components.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FI597 - Missing hierarchy record ?

  The SAP error message FI597 "Missing hierarchy record" typically occurs in the context of financial accounting when there is an issue with the hierarchy structure in the system. This error can arise in various scenarios, such as when trying to post a document, create a report, or perform other financial transactions that rely on a defined hierarchy.
  Cause:
  
  Missing Hierarchy Node: The error usually indicates that a required hierarchy node (such as a cost center, profit center, or internal order) is missing in the system. This can happen if the hierarchy has not been properly defined or if the node has been deleted or not activated.
  Incorrect Configuration: The configuration settings for the hierarchy may not be set up correctly, leading to inconsistencies in how the system expects to find hierarchy records.
  Data Inconsistencies: There may be inconsistencies in the master data that relate to the hierarchy, such as missing or incorrect entries in the relevant tables.
  
  Solution:
  
  Check Hierarchy Configuration: Verify that the hierarchy structure is correctly defined in the system. This includes checking the relevant configuration settings in the SAP system (e.g., transaction codes like OKEQ for cost center hierarchy).
  Create or Activate Missing Nodes: If a specific hierarchy node is missing, you may need to create it or activate it in the system. This can be done through the appropriate configuration transactions.
  Review Master Data: Check the master data for the relevant entities (cost centers, profit centers, etc.) to ensure that they are correctly assigned to the hierarchy and that there are no missing entries.
  Use Transaction Codes: Utilize transaction codes such as KSH1 (Create Cost Center), KSH2 (Change Cost Center), or KSH3 (Display Cost Center) to manage cost centers and ensure they are correctly set up in the hierarchy.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the hierarchy structure relevant to your organization’s configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing hierarchies, such as OKEQ (Cost Center Hierarchy), OKEP (Profit Center Hierarchy), and others.
  SAP Notes: Check SAP Notes for any known issues or patches related to the FI597 error message. SAP Notes can provide additional insights or solutions for specific scenarios.
  User Authorization: Ensure that you have the necessary authorizations to view and modify hierarchy records in the system.
  Testing: After making changes, perform tests to ensure that the error is resolved and that the hierarchy functions as expected in financial transactions.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP FI (Financial Accounting) for further assistance.