How To Fix FG921 - Phase 3/7: Customer transaction figures: Special G/L analysis

SAP Error Message - Details

• Message type: E = Error

• Message class: FG - Program Error Messages

• Message number: 921

• Message text: Phase 3/7: Customer transaction figures: Special G/L analysis

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FG921 - Phase 3/7: Customer transaction figures: Special G/L analysis ?

  The SAP error message FG921, which occurs during the processing of customer transaction figures in the Special G/L analysis, typically indicates an issue related to the configuration or data integrity in the financial accounting module. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the customer transaction data, such as missing entries or incorrect postings.
  Configuration Issues: The Special G/L accounts may not be properly configured in the system, leading to errors during the analysis phase.
  Missing Master Data: Required master data for customers or special G/L accounts may be missing or incomplete.
  Authorization Issues: The user may not have the necessary authorizations to access or process the required data.
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Use transaction codes like FBL1N (Vendor Line Item Display) or FBL5N (Customer Line Item Display) to review the relevant customer transactions.
  Look for any missing or incorrect entries that could be causing the error.
  
  
  
  Review Configuration:
  
  Ensure that the Special G/L accounts are correctly set up in the system. This includes checking the configuration in OBYC (Automatic Postings) and ensuring that the account determination is correct.
  Verify that the settings for Special G/L transactions are properly defined in the system.
  
  
  
  Check Master Data:
  
  Ensure that all necessary master data for customers and special G/L accounts is complete and accurate. This includes checking customer master records and ensuring that they are properly assigned to the relevant company codes.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to perform the transaction. This can be checked in the user roles and profiles.
  
  
  
  Technical Troubleshooting:
  
  If the issue persists, consider checking the system logs for any technical errors that may provide more insight into the problem.
  Consult with your SAP Basis team to ensure that there are no underlying technical issues affecting the application.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP Notes often provide patches or workarounds for known issues.
  Documentation: Review the SAP documentation related to Special G/L transactions and customer accounting for additional insights.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues.
  
  If the problem continues after following these steps, it may be beneficial to escalate the issue to your SAP support team or consult with an SAP expert for further assistance.