How To Fix FG920 - Phase 2/7: Customer transaction figures: Analysis

SAP Error Message - Details

• Message type: E = Error

• Message class: FG - Program Error Messages

• Message number: 920

• Message text: Phase 2/7: Customer transaction figures: Analysis

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FG920 - Phase 2/7: Customer transaction figures: Analysis ?

  The SAP error message FG920, specifically during the phase "2/7: Customer transaction figures: Analysis," typically indicates an issue related to the processing of customer transaction figures during the data migration or data processing phase in SAP. This error can occur in various contexts, such as during the execution of a financial closing, data migration, or during the execution of specific reports.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies or errors in the underlying data related to customer transactions, such as missing or incorrect entries in the database.
  Configuration Issues: Incorrect configuration settings in the SAP system can lead to errors during the processing of customer transaction figures.
  Missing Master Data: Required master data (like customer master records) may be missing or incomplete, which can cause issues when trying to analyze transaction figures.
  Authorization Issues: Lack of proper authorizations for the user executing the transaction can also lead to this error.
  System Performance: Performance issues or timeouts during the execution of the transaction can lead to this error.
  
  Solutions:
  
  Data Validation: Check the underlying data for inconsistencies. This includes verifying customer transaction records, ensuring that all necessary data is present and correctly formatted.
  Configuration Review: Review the configuration settings related to customer transactions in the SAP system. Ensure that all necessary settings are correctly configured.
  Master Data Check: Ensure that all required master data is available and complete. This includes checking customer master records and ensuring they are correctly set up.
  Authorization Check: Verify that the user executing the transaction has the necessary authorizations to access and process customer transaction figures.
  System Performance Monitoring: Monitor system performance and check for any issues that may be causing timeouts or delays. If necessary, optimize the system or increase resources.
  Transaction Logs: Review transaction logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to error FG920. SAP frequently releases updates and fixes for known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE11 (Data Dictionary), SE16 (Data Browser), or ST22 (Dump Analysis).
  Support: If the issue persists, consider reaching out to SAP support or consulting with an SAP expert who can provide more tailored assistance based on your specific system configuration and data.
  
  By following these steps, you should be able to identify the root cause of the FG920 error and implement a solution to resolve it.