How To Fix FF815 - Check for zero balance cannot be executed

SAP Error Message - Details

• Message type: E = Error

• Message class: FF - FI Function Module Messages

• Message number: 815

• Message text: Check for zero balance cannot be executed

What causes this issue?

After a change, the document can no longer be checked for a zero
balance. There are no tax amounts in the document, since the document
was entered with the options 'Calculate tax automatically' and 'G/L
account amounts are net amounts'. In this case, the document is only
checked for zero balance when it is posted. It is only then that any
rounding differences can be taken into account for the balance check.

System Response

You receive this warning, but the system permits you to change the
document.

How to fix this error?

Check your entries. You can chose 'Cancel' (F12) to return to the
document overview, or 'Enter' to confirm the changes.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FF815 - Check for zero balance cannot be executed ?

  The SAP error message FF815, which states "Check for zero balance cannot be executed," typically occurs in the context of financial transactions, particularly when dealing with payment runs or clearing operations in the SAP system. This error indicates that the system is unable to perform a check for zero balance due to certain conditions not being met.
  Causes:
  
  Incomplete Data: The payment run or clearing process may be missing necessary data, such as payment amounts or account information.
  Configuration Issues: There may be issues with the configuration of the payment program or the settings related to the accounts involved.
  Document Status: The documents being processed may not be in a status that allows for a zero balance check (e.g., they may be blocked or not fully posted).
  Account Settings: The accounts involved may have settings that prevent the execution of a zero balance check, such as being marked for deletion or being inactive.
  Custom Logic: If there are custom enhancements or user exits in place, they may interfere with the standard processing logic.
  
  Solutions:
  
  Check Data Completeness: Ensure that all necessary data for the payment run or clearing process is complete and accurate. Verify that all relevant documents are posted and have the correct amounts.
  Review Configuration: Check the configuration settings for the payment program and ensure that they are set up correctly. This includes reviewing the payment methods, house banks, and other related settings.
  Document Status Review: Verify the status of the documents involved in the payment run. Ensure that they are not blocked and are in a state that allows processing.
  Account Review: Check the settings of the accounts involved in the transaction. Ensure that they are active and not marked for deletion.
  Debugging Custom Logic: If there are custom enhancements, consider debugging the logic to identify any issues that may be causing the error.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes such as F110 (Automatic Payment Transactions) to review the payment run settings and logs.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on troubleshooting.
  User Documentation: Refer to SAP documentation or user manuals for detailed information on payment processing and error handling.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the specific configuration and customizations of your SAP environment.